Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
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Patient Ratings (1226)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (559)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Derrick Nguyen consistently receives exceptional praise for his compassionate, patient-centered approach to care. Patients repeatedly highlight his excellent listening skills, noting that he takes time to address all concerns without rushing through appointments. His ability to explain complex medical information in understandable terms is frequently commended, as is his thoroughness in reviewing test results and lab work with patients. Many reviews emphasize his genuine care and personal interest in patients beyond their diagnosis, with several noting he remembers personal details about their lives and families. His bedside manner, professionalism, and dedication stand out prominently, with patients describing him as kind, caring, friendly, and compassionate. As an oncologist, he is particularly praised for his expertise in cancer care, his ability to deliver difficult news with grace and empathy, and his commitment to involving patients in treatment decisions. His responsiveness through MyChart and willingness to follow up, even after hours, demonstrates exceptional dedication to patient care.
Patients also share
A small number of patients noted minor areas for improvement. A few reviewers mentioned that Dr. Nguyen speaks very quickly, which occasionally makes it difficult to follow or fully absorb information during appointments. One patient wished he would explain medical concepts more consistently in layman's terms rather than using technical jargon. Another patient expressed disappointment that their visit felt more like a repetition of lab results without learning new information or experiencing a more proactive approach to care. One review mentioned that while the doctor was excellent, the wait time could be improved, though this was an isolated comment.