Community Care Clinics

North Texas

Supported by HealthTexas Provider Network (HTPN) and Baylor Scott & White Health, the community care program designs, implements and operates innovative strategies that increase access to health services, provide quality care and improve health outcomes for medically underserved populations. The community care strategy includes a network of HTPN-operated or managed primary care clinics and supporting programs which target underserved patients from the community and hospitals following discharge. Today, we operate nine community care clinics across the Dallas-Fort Worth Metroplex, including:

• Baylor Scott & White CitySquare
• Baylor Scott & White Community Care – Fort Worth
• Baylor Scott & White Community Care – Worth Street
• Baylor Scott & White Community Clinic – Irving
• Baylor Scott & White Community Clinic – St. Philip's
• Baylor Scott & White Douglass Community Clinic – Plano
• Baylor Scott & White Health and Wellness Center at the Juanita J. Craft Recreation Center
• Hope Clinic of Garland

More than 14 full-time equivalent (FTE) physicians and nurse practitioners provide care to nearly 8,500 underserved patients at these locations. Seven of the nine clinics have achieved National Committee for Quality Assurance certification as a Patient-Centered Medical Home and all community care practices participate in HTPNs quality improvement efforts around preventive health services, diabetes management and patient satisfaction.

By implementing innovative support programs for patients and providers, our community care program achieves quality outcomes and improves care coordination within underserved populations. A team of community care navigators (specially trained community health workers) are located at four hospital campuses and work to ensure patients successfully transition from hospital to medical home. Another group of trained community health workers, known as diabetes health promoters, provide one-on-one diabetes education to uninsured persons with diabetes who have historically had difficulty accessing educational services.