We want to hear from you

If you have comments, questions, concerns or just want more information about Baylor Scott & White Health programs and services, you can contact us via the options below.

Ways to contact us

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Chat with an adviser online

Use our chat feature to instantly connect with an adviser who can help you:

  • Find a physician
  • Register for a class, event or support group
  • Answer your other questions about services offered at Baylor Scott & White Health

Please note that our advisers are not physicians and cannot provide clinical advice. If you have an emergency, please call 911.

Chat now

Call to talk to an adviser

Call 1.844.BSW.DOCS (1.844.279.3627) to talk with an adviser who can help you:

  • Find a physician
  • Register for a class, event or support group
  • Answer your other questions about services offered at Baylor Scott & White Health

Please note that our advisers are not physicians and cannot provide clinical advice. If you have an emergency, please call 911.

Call now

Contact patient relations

Our patients are our top priority. We welcome your feedback at all times, both the positive and the negative.

We will make every effort to address and resolve your concerns in a timely manner during your time at Baylor Scott & White Health.

If your concerns have not been resolved by staff or leadership for the area involved, please contact Patient Relations via phone at 1.866.218.6919.

Patient Relations serves as an advocate for our patients and a liaison for staff to address your concerns and facilitate a resolution. You may also contact us via our online form.

Complete online form