Locations of Catherine Norman Stead, FNP

Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Children (ages 3-11)
Adolescents (ages 12-18)
Adolescents (ages 12-18)
Adults
Adults
Geriatrics
Geriatrics
Language(s) Spoken
English
Education
Education: University of Texas at Arlington (2016)
Education: National Institute of First Assisting (2017)
Certifications
Family Nurse Practitioner- American Nurses Credentialing Center
Hospital Affiliations
Baylor Scott & White Medical Center - Plano
Baylor Scott & White Medical Center - Grapevine
Baylor Scott & White Medical Center - Irving
Baylor University Medical Center, part of Baylor Scott & White Health

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Patient Ratings (345)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.8
Friendliness/Courtesy of Care Provider
4.8
Provider showed concern
4.8
Provider included you in decisions
4.8
Rate Care Provider

Patient Comments (174)

Overview of patient comments

Summary created using AI

Patients appreciate

Catherine Norman Stead, FNP, receives overwhelmingly positive feedback from patients who consistently praise her exceptional interpersonal skills and clinical competence. Patients repeatedly describe her as kind, caring, compassionate, and professional, with many noting that she makes them feel comfortable discussing sensitive health issues. Her listening skills are highlighted extensively, with patients appreciating that she takes time to hear their concerns without rushing appointments. Patients frequently mention her thoroughness in examinations and explanations, noting that she answers all questions clearly and in ways that are easy to understand. Her knowledge and ability to explain treatment options are consistently praised, as is her attentiveness to patient needs and her empathetic, patient-centered approach. Many patients specifically mention feeling valued, heard, and safe in her care.

Patients also share

Very few areas for improvement emerge from the reviews, with the vast majority being highly positive. One patient expressed mild disappointment about seeing a nurse practitioner rather than a physician on their first visit and felt the examination was brief and not very thorough, though they still rated the experience as satisfactory. A few reviews with slightly lower ratings provided minimal specific feedback, with comments like "standard care" or simply "good," suggesting these patients had adequate but perhaps less memorable experiences. Some reviews mention brief wait times positively, implying that efficiency is generally good, though no significant complaints about scheduling or access were noted.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.