Locations of Catherine Norman Stead, FNP

Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Children (ages 3-11)
Adolescents (ages 12-18)
Adolescents (ages 12-18)
Adults
Adults
Geriatrics
Geriatrics
Language(s) Spoken
English
Education
Medical School: National Institute of First Assisting (2017)
Certifications
Family Nurse Practitioner- American Nurses Credentialing Center
Hospital Affiliations
Baylor Scott & White Medical Center - Plano
Baylor Scott & White Medical Center - Grapevine
Baylor Scott & White Medical Center - Irving
Baylor University Medical Center, part of Baylor Scott & White Health

Insurances accepted

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Patient Ratings (335)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.8
Friendliness/Courtesy of Care Provider
4.8
Provider showed concern
4.8
Provider included you in decisions
4.8
Rate Care Provider

Patient Comments (161)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Catherine Stead, FNP for her exceptional communication skills, thoroughness, and genuine compassion. Reviewers frequently highlight her ability to listen carefully to concerns, take her time during appointments without rushing, and explain medical information in a clear and understandable way. Her warm, friendly demeanor and ability to make patients feel comfortable—particularly when discussing sensitive or vulnerable health issues—are among the most commonly mentioned strengths. Many patients also note her strong clinical knowledge and professionalism, and several have specifically appreciated that she reviews patient history prior to visits and addresses questions beyond the immediate reason for the appointment. The front desk staff and overall office environment also receive frequent praise for being friendly, efficient, and responsive.

Patients also share

Opportunities for improvement are minimal across the large volume of reviews. One patient noted that their first visit felt somewhat brief and not particularly thorough, and expressed a preference for seeing a physician rather than an NP. No other recurring concerns were identified across the reviews.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.