Locations of Catherine Norman Stead, FNP

Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Children (ages 3-11)
Adolescents (ages 12-18)
Adolescents (ages 12-18)
Adults
Adults
Geriatrics
Geriatrics
Language(s) Spoken
English
Education
Education: University of Texas at Arlington (2016)
Education: National Institute of First Assisting (2017)
Certifications
Family Nurse Practitioner- American Nurses Credentialing Center
Hospital Affiliations
Baylor Scott & White Medical Center - Plano
Baylor Scott & White Medical Center - Grapevine
Baylor Scott & White Medical Center - Irving
Baylor University Medical Center, part of Baylor Scott & White Health

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Patient Ratings (340)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.8
Friendliness/Courtesy of Care Provider
4.8
Provider showed concern
4.8
Provider included you in decisions
4.8
Rate Care Provider

Patient Comments (171)

Overview of patient comments

Summary created using AI

Patients appreciate

Catherine Stead, FNP, receives overwhelmingly positive feedback from patients who consistently praise her interpersonal skills and clinical approach. Patients most frequently describe her as kind, caring, compassionate, and professional. They emphasize that she is an excellent listener who takes time with patients, never rushes appointments, and makes them feel comfortable discussing sensitive health issues. Her thoroughness is repeatedly highlighted, with patients noting she addresses all concerns, answers questions clearly, and explains medical information in ways that are easy to understand. Many reviews specifically mention her knowledge and competence, particularly regarding urological conditions and UTI management. Patients also appreciate her empathetic bedside manner and the welcoming, friendly atmosphere created by the entire office staff.

Patients also share

Very few areas for improvement emerge from these reviews. One patient expressed disappointment about seeing a nurse practitioner rather than a physician on their first visit and felt the exam was brief and not very thorough, though they still found Catherine nice and helpful. A couple of reviews were quite brief with minimal detail, simply stating "good" or "standard care," which suggests these patients may have had satisfactory but not exceptional experiences. However, these concerns are minimal compared to the volume of highly positive feedback.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.