Locations of Kirstin Johnston, PA-C

Baylor Scott & White Urgent Care - North Garland
7217 Telecom Pkwy Ste 100A , Garland, TX, 75044- Monday:8:00 am-8:00 pm
- Tuesday:8:00 am-8:00 pm
- Wednesday:8:00 am-8:00 pm
- Thursday:8:00 am-8:00 pm
- Friday:8:00 am-8:00 pm
- Saturday:8:00 am-8:00 pm
- Sunday:12:00 pm-5:00 pm
Office Hours
Biography
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Kirstin Johnston, PA-C, is passionate about creating a supportive, encouraging experience for every patient she meets. She enjoys the fast pace of urgent care and taking pride in helping patients ... find relief and answers quickly. She is a strong advocate for clear patient education, and focusing on making medical information easy to understand. Her goal is for each patient to leave feeling cared for, informed and confident. Outside of work, she loves staying active, reading, and traveling (her goal is to hit all seven continents!). She's involved in her church community and always loves time with friends and family. View More |
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Texas A & M University (2018) |
| Education: The University of Texas Medical Branch (2020) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Cigna - (6)Cigna-BSW Extended PPOCigna-Choice FundCigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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EHN - (1)EHN-Employers Health Network
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HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
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Imagine Health - (1)Imagine Health-Imagine Health Network
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Superior Health Plan - (3)Superior Health Plan-Ambetter Core EPO - BronzeSuperior Health Plan-Ambetter Core EPO - GoldSuperior Health Plan-Ambetter Core EPO - Silver
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United HealthCare - (23)United HealthCare-All SaversUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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WellMed - (11)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (147)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider |
Patient Comments (58)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kirstin Johnston received overwhelmingly positive feedback across nearly all reviews, with patients consistently highlighting her thoroughness, professionalism, and strong communication skills. Many reviewers specifically praised how she took time to explain diagnoses, treatment plans, and next steps in ways that were easy to understand. Patients also frequently commented on her attentive listening skills, noting that she didn’t interrupt and took their concerns seriously, even when issues were difficult to articulate. Several reviews mentioned her efficiency and quick, accurate results, as well as her kind and compassionate bedside manner that made patients feel comfortable and well cared for.
Patients also share
Opportunities for improvement were minimal and appeared in only isolated reviews. One patient noted that Kirstin introduced herself only by first name, leaving them unsure of her professional title (PA, nurse practitioner, etc.). Another single review mentioned needing a referral to a podiatrist, which, while not a criticism of her care, suggests a case where the visit didn't fully resolve the issue on-site. There were no other substantive concerns raised across the reviews.