Locations of Ophelia O'Shea, WHNP

Biography

Language(s) Spoken
English
Education
Education: Texas Womans University (2003)
Education: National Institute of First Assisting
Certifications
Womens Healthcare Nurse Practitioner- National Certification Corporation
Hospital Affiliations
Baylor Scott & White Medical Center - Plano
Baylor University Medical Center, part of Baylor Scott & White Health

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Patient Ratings (249)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Time Care Provider spent with Patient
4.8
Wait Time at Clinic
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (127)

Overview of patient comments

Summary created using AI

Patients appreciate

Ophelia O'Shea receives overwhelmingly positive feedback from patients who consistently praise her exceptional interpersonal skills and clinical competence. Patients frequently highlight her ability to listen attentively, take time to thoroughly answer questions, and never rush appointments. Her communication skills are repeatedly commended, with patients appreciating how she explains procedures, diagnoses, and treatment plans in clear, understandable terms. Many reviews emphasize her compassionate, kind, and patient demeanor, noting that she makes patients feel comfortable during sensitive examinations and creates a safe, supportive environment. Her professionalism, knowledge, and efficiency are also recurring themes, with numerous patients stating they would highly recommend her to others. Several reviews specifically mention her thoroughness in addressing concerns and her willingness to spend as much time as needed with each patient.

Patients also share

While the vast majority of reviews are highly positive, a small number of patients identified minor areas for improvement. One patient felt somewhat rushed during their appointment, which contrasts with the overwhelming majority who praised her for taking adequate time. Another patient mentioned they would have preferred to finish expressing their thoughts before the provider offered advice, suggesting occasional opportunities to allow more patient-led discussion before jumping to solutions. These concerns appear to be isolated instances rather than patterns, as the predominant feedback emphasizes the opposite experience.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.