Baylor Scott & White HouseCalls program has been caring for the senior adults of North Texas for more than 20 years. Beginning in 1998, Baylor Scott & White HouseCalls has been proud to provide primary care to older adults who are homebound and unable to access healthcare through regular office visits with a physician.
Our goal is to bring quality care to the adult population in the comfort of their home, group home, assisted living facility or special care unit. We take a multi-disciplinary approach to home care treatment that may include physicians, nurse practitioners, social workers and chaplains. Our goal is to ensure that our patients maintain a quality of life and avoid visits to the emergency room or hospital.
The experienced staff of nurse practitioners, physicians assistants and physicians here specializes in geriatric and adult medicine, and they visit close to 1,000 patients who are enrolled in our program. Baylor Scott & White HouseCalls has enjoyed tremendous success in preventing emergency room visits and hospital admissions for our patients. Results show that our efforts have significantly improved the quality of care for our senior patients.
Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.
Aetna - (2)Aetna Signature AdministratorsMedicare Advantage Plans
Blue Cross Blue Shield - (9)Blue Advantage HMOBlue Choice PPOBlue EssentialsBlue PremierBlue Premier Open Access HMOIndemnityMedicare Advantage - OncorParPlanTraditional
Cigna - (4)LocalPlusOpen Access PlusChildren's Medical Center Employee PlanCity of Dallas Employee Plan
DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
Healthscope - (2)DART ACO FlexDART ACO Flex Plus
HealthSmart - (2)ACCEL NetworkPreferred Network
Humana - (4)ChoiceCareCommercial PPO PlansNational POSHumana Preferred
Parkland Community Health Plan - (2)CHIP MedicaidHealthFirst Medicaid
Scott & White Health Plan - (16)2019 BSWH Employee Network - PPO & HSA2019 BSWH Employee Network - SEQA & EQACigna PPO Network - Out-of-Area Member PlanEPO Network - GroupEPO Network - Individual/FamilyHMO Network - GroupHMO Network - Individual/FamilyMcLane Group NetworkPHCS/ARGUS - PPO Network - Out-of-Area Member PlanPPO Choice NetworkPPO Choice Preferred NetworkPPO Network - GroupSeniorCare Advantage HMOSeniorCare Advantage PPOTexas Statewide PPOTRS - Active Care Participants Network
Superior Health Plan - (1)STAR+PLUS
Superior HealthPlan - (3)Medicare/Medicaid Dual Needs Plan: Advantage HMO SNPMedicare/Medicaid PlanSTAR+PLUS
UnitedHealth - (2)Nexus ACO OANexusACO R
University Mary Hardin-Baylor - (1)Employee Benefit Plan
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The geriatric assessment is a consultation with our patients that enables us to gather important information on the medical, psychosocial and functional capabilities and limitations of our elderly patients. We use this information to develop treatment and long-term follow-up plans; arrange for your primary care and rehabilitative services; organize and determine possible long-term care requirements and optimal placement; and make the best use of healthcare resources.
The geriatric assessment differs from a standard medical evaluation in three general ways:
- It focuses on elderly individuals with complex problems
- It emphasizes functional status and quality of life
- It frequently takes advantage of an interdisciplinary team of providers
The nurse practitioners and physicians here take a multidisciplinary approach to the care of patients. An important part of our service is to manage our patient's medical and psychosocial needs. We proactively manage the healthcare of our patients in all settings and severity of illness and make every effort to match appropriate resources to a patient’s condition.
All too often, because there are so many chronic conditions that seem to afflict older persons, there is the mistaken perception that diabetes, arthritis and the like are just “part of growing old”—and nothing can be done about them. The truth is most of these diseases and conditions are treatable and should be addressed by a physician. We help manage most common chronic diseases afflicting the elderly which include:
- Adult-onset diabetes
- Urinary incontinence
- Parkinson disease
- Occupational lung disease
- Enlarged prostate
- Alzheimer disease
- Macular degeneration
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
Pay by mail
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.
Please mail payment to the address listed on your statement.
Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
Pay in person
Payments can be made in person at the facility where you received services.
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.