The Hillcrest internal medicine team here in Waco specializes in the treatment of adults who have complex health issues or chronic illness.

New patients are seen for one hour to allow sufficient time to comprehensively assess the patient’s health and discuss goals for managing future health needs.

Our two board-certified internal medicine physicians, a board-certified geriatrician and three board-certified family nurse practitioners specialize in treating a wide variety of adult health issues and focus on helping patients stay as healthy as possible.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (12)
    Choice POS II
    Open Access Elect Choice
    Open Access Managed Choice
    Select SM
    Aetna Signature Administrators
    Elect Choice
    Health Network Option
    HMO
    Managed Choice
    Open Access Select
    Open Choice PPO
    QPOS
  • Baylor Scott & White Health Plan - (26)
    2023 BSW Employee Network (SEQA & EQA)
    2023 BSW Employee Network (PPO & HSA)
    2024 BSWH Employee Network (SEQA & EQA)
    2024 BSWH Employee Network (PPO & HDHP)
    BSW Access PPO
    BSW Plus HMO-Individual/Family
    BSW Plus HMO-Group
    BSW Plus PPO-Individual/Family
    BSW Plus PPO-Group
    BSW Premier HMO-Group
    BSW Premier PPO
    Covenant Preferred HMO
    Hendrick Health Employee Plan
    HMO Network-Group
    BSW Preferred HMO Network - Group
    BSW Preferred HMO - Individual Marketplace
    BSW Preferred PPO Network
    McLane Group Network
    PPO Network-Group
    BSW Premier HMO-Individual/Family
    Pyco Industries Employee Plan
    EPO Network-Individual/Family
    HMO Network-Individual/Family
    RightCare STAR Medicaid Network
    BSW SeniorCare Advantage HMO
    BSW SeniorCare Advantage PPO
  • Blue Cross Blue Shield - (12)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Essentials
    Blue Essentials Access HMO
    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - EFH Retirees
    Medicare Advantage - Oncor
    ParPlan
    Traditional
    Indemnity
    STAR Kids
  • Cigna - (3)
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
    Open Access Plus
  • Coventry - (1)
    Coventry/First Health
  • Coventry Workers' Compensation - (1)
    Coventry Workers' Compensation
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • FirstCare Health Plans - (1)
    STAR Medicaid - MRSA
  • Galaxy Health Network - (1)
    Galaxy Health Network
  • Gladney Center - (1)
    Gladney Center
  • Group Nacional Provincial - (1)
    Group Nacional Provincial
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (5)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
    Commercial HMO Plans
  • Independent Medical Systems - (1)
    IMS Network
  • Injury Management Organization (IMO) - (1)
    Injury Management Organization (IMO)
  • Midland Memorial Hospital - (1)
    Employee Benefit Plan
  • Mother Frances Hospital Regional - (1)
    Self-Insured Employee Plan
  • OccuNet - (1)
    Occupational Networks of Texas, Inc.
  • PHCS Network - (1)
    PHCS Network
  • Reny Company - (1)
    Workers Comp
  • Rockport - (1)
    Workers Comp
  • Sedgwick Preferred Network f/k/a Southwest Medical - (1)
    Workers Comp
  • Superior Health Plan - (5)
    STAR
    STAR+PLUS
    CHIP
    CHIP Perinate
    Foster Care
  • Superior HealthPlan - (4)
    CHIP Perinate
    Foster Care
    STAR
    STAR+PLUS
  • Tricare - (3)
    Tricare Extra
    Tricare Prime
    Tricare Select
  • UnitedHealth - (24)
    Charter HMO
    Charter EPO
    Charter POS
    Choice HMO
    Choice +HMO
    Choice EPO
    Choice Plus POS
    Core HMO
    Core EPO
    Core Choice Plus POS
    Navigate EPO
    Navigate HMO
    Navigate HMO+
    Navigate POS
    PPO
    Options PPO
    Select +
    Select HMO
    Select EPO
    Select Plus POS
    STAR
    STAR+PLUS
    CHIP
    STAR Kids
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Primary care services

Baylor Scott & White Hillcrest Internal Medicine and Senior Health Center offers expertise and treatment options conveniently located near you.

  • Assistance from our Center’s Social Worker with Medicare/insurance paperwork and other needs
  • Primary medical care including physical exams and diagnostic services
  • One-hour new patient visits and 30-minute follow-up exams
  • Coordination of home care and community resources
  • X-rays, Bone Density Scans, Blood work and other labs on-site
  • Pneumonia and Influenza (flu) vaccinations
  • Prescription facilitation as needed
  • Medication management
  • Referrals to another medical specialist

Learn more about primary care services

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail payment to:

    HFHC Billing Department
    PO Box 5308
    Waco, TX 76708

  • Pay by phone

    If you have questions about your account or billing information, contact your Hillcrest clinic directly or contact the Hillcrest Billing department at 1.877.267.1085.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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