Amy Lynne Akins, FNP
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Today
- 11:20 AM
Fri, 9/11
- 10:00 AM
Wed, 9/16
- 9:20 AM
- 2:20 PM
Locations of Amy Lynne Akins, FNP
Baylor Scott & White Family Medical Center - Rockwall
1975 Alpha Dr Ste 204, Rockwall, TX, 75087
6592.6mi
Directions
Call
469.800.2100
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044
6604.0mi
Directions
Call
469.800.2100
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: THE UNIVERSITY OF TEXAS AT ARLINGTON (2019) |
| Education: Texas A & M University - Commerce (2022) |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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American Health Advantage of Texas - (1)American Health Advantage of Texas-American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (11)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (681)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.7 | Wait Time at Clinic | |
| 4.9 | Rate Care Provider |
Patient Comments (407)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Amy Akins, FNP, receives overwhelmingly positive feedback from patients, with the vast majority of reviews awarding five stars. Patients consistently describe her as an exceptional listener who takes time to understand their concerns without rushing through appointments. She is frequently praised for her warmth, compassion, and friendly demeanor, with many patients using words like "sweet," "caring," and "kind" to describe her bedside manner. Her thoroughness stands out as well—reviewers note that she reviews charts carefully, explains lab results and treatment plans clearly, and involves patients in decision-making. Several reviews highlight her clinical competence in catching important health issues, including one patient who credited her with identifying abnormal labs that led to a life-saving specialist referral. Many patients also mention that she is easy to talk to, non-judgmental, and makes them feel valued rather than like "just another number."
Patients also share
A small number of reviews pointed to areas for improvement. One review noted that visits can feel hurried toward the end, though the patient attributed this partly to enjoying the conversation. Another patient mentioned a scheduling mix-up between an in-person and video appointment, though staff resolved it. A separate review specifically noted dissatisfaction with an issue that arose after a phone call, without elaborating on Akins' own care. One patient also observed that while Akins herself provides excellent care, the support staff in the office did not seem to share the same level of attentiveness. These comments were isolated rather than recurring themes.