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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 3/31
- 10:00 AM
Thu, 4/02
- 10:00 AM
Wed, 4/08
- 2:45 PM
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Nurses Credentialing Center | Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (314)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (175)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Ana Maria Hoyos for her exceptional listening skills, genuine empathy, and thorough approach to care. Reviewers frequently highlight that she takes time to answer questions in detail, never makes patients feel rushed, and ensures they fully understand their health situation and treatment plans. Many patients also commend her professionalism, kindness, and ability to connect on a personal level. Her bilingual (English and Spanish) capability is noted as a meaningful benefit for many patients. Several long-term patients specifically credit her with helping them manage chronic conditions such as diabetes and hypertension, and multiple reviewers mention her going above and beyond — such as researching affordable medication options for uninsured patients and sending prescriptions during visits for convenience.
Patients also share
The reviews are overwhelmingly positive, and there are virtually no specific criticisms or areas for improvement raised across the feedback. One reviewer noted a preference for her previous practice location, and the ratings that fell slightly below 5 stars were not accompanied by detailed explanations of what could have been better. There is no meaningful pattern of negative feedback to report.