Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Tue, 5/12

  • 9:20 AM
  • 9:40 AM
  • 1:40 PM

Wed, 5/13

  • 8:40 AM
  • 9:20 AM
  • 12:00 PM

Locations of Melanie Miller Durham, ANP

Biography

Ages Seen
Geriatrics
Language(s) Spoken
English
Education
Education: Ohio State University College Of Nursing (2007)
Certifications
Adult Nurse Practitioner- American Nurses Credentialing Center
Hospital Affiliations
Baylor Scott & White The Heart Hospital - Denton
Baylor Scott & White Institute for Rehabilitation - Dallas
Baylor Scott & White Medical Center - Waxahachie
Baylor Scott & White The Heart Hospital - Plano
Baylor Scott & White The Heart Hospital - Dallas
Baylor University Medical Center, part of Baylor Scott & White Health

Insurances accepted

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Patient Ratings (816)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (335)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Melanie Durham for her exceptional knowledge and expertise, particularly in cardiology. Reviewers frequently highlight her ability to explain complex medical conditions — including A-Fib, pacemakers, and defibrillators — in clear, easy-to-understand terms. Her thoroughness is a recurring theme, with many patients appreciating that she takes time to review their history, answer all questions, and never makes them feel rushed. Her warm, caring, and professional demeanor is also widely celebrated, with patients describing her as personable, compassionate, and easy to talk to. Punctuality and efficient appointment management are frequently noted as well, with many patients commenting on minimal wait times and timely visits.

Patients also share

Opportunities for improvement noted in the reviews are minimal and infrequent. One patient mentioned feeling that Melanie could have been more empathetic when discussing the experience of receiving a pacemaker for the first time. Another noted that she can occasionally seem rushed. One patient suggested she speak a bit more slowly to better accommodate older patients who may process information at a different pace. A single reviewer also felt that instructions for setting up a heart monitor could have been more hands-on and thorough.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.