Locations of Melissa Walles George, AGNP

Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: Texas Woman's University (2020)
Certifications
Adult Gerontology Primary Care Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB)

Insurances accepted

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  • Baylor Scott & White Health Plan - (11)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (192)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Provider included you in decisions
4.9
Time Care Provider spent with Patient
4.9
Friendliness/Courtesy of Care Provider
4.9
Provider showed concern
4.7
Wait Time at Clinic
4.9
Rate Care Provider

Patient Comments (108)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Melissa George for her exceptional listening skills, genuine compassion, and deep medical knowledge. Across a large number of reviews, patients highlight that she takes her time during appointments, never makes them feel rushed, and thoroughly addresses all of their concerns. Many reviewers specifically appreciate that she treats them with respect and dignity, with one patient noting she doesn't make them "feel senile." Her ability to communicate clearly — explaining conditions and treatment plans in straightforward, understandable terms — is frequently mentioned, as is her responsiveness through the patient portal. Patients also commend her thoroughness in reviewing health histories, ordering appropriate follow-up tests, and proactively connecting patients with additional resources such as medication assistance programs and specialist referrals.

Patients also share

Opportunities for improvement are minimal given the overwhelmingly positive feedback, but a couple of isolated concerns were noted. One patient mentioned that Melissa did not explicitly remind them to go to the lab before leaving the appointment, leaving them unaware of that next step until they reviewed their paperwork at home. One other reviewer expressed some frustration, noting they still needed a dietitian referral and felt their communication needs weren't fully met during the visit.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.