Locations of Noor Alaina, FNP

Baylor Scott & White Dallas Diagnostic Association - Garland
7217 Telecom Pkwy Ste 300, Garland, TX, 75044- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
- Monday:8:00 am-4:15 pm
- Tuesday:8:00 am-4:15 pm
- Wednesday:8:00 am-4:15 pm
- Thursday:8:00 am-4:15 pm
- Friday:8:00 am-4:15 pm
Office Hours
Biography
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Noor Alaina is a family nurse practitioner with a special interest in endocrinology. She has a passion for treating type 2 diabetics, and likes to emphasize lifestyle changes to help
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manage blood sugars. She also likes to stay up to date on the latest technology available to diabetics. She is also certified as a diabetes educator.
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Arabic |
| Spanish |
| Education |
|---|
| Education: Texas A&M International University (2013) |
| Education: Keiser University (2016) |
| Certifications | |||
|---|---|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Diabetes Educator- Certification Board for Diabetes Care and Education | Certified Diabetes Care and Education Specialist- Certification Board for Diabetes Care and Education | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (11)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (81)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.6 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 4.6 | Provider showed concern | |
| 4.7 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Provider included you in decisions | |
| 4.6 | Rate Care Provider |
Patient Comments (31)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Noor Alaina for her exceptional listening skills and caring, compassionate demeanor. She is frequently described as knowledgeable, professional, and thorough in her approach to patient care. Many reviewers highlight her ability to explain medical information clearly and in an educational manner that patients can understand, without talking down to them. Several patients note her attentiveness to their concerns and her commitment to addressing all their medical conditions comprehensively. Specific clinical outcomes are mentioned, including one patient's remarkable improvement in A1C levels from above 6.0 to 5.4 and another patient who received a corrected diagnosis from type 2 to type 1 diabetes. Patients appreciate her friendly, kind nature and her ability to make them feel comfortable and welcome, even during first visits that initially caused anxiety.
Patients also share
The reviews reveal minimal areas for improvement, with only two notable concerns raised. One patient gave a low 2.6-star rating stating the provider was dismissive, though this stands in stark contrast to the overwhelming majority of feedback. Another patient, while still giving a 5-star rating, mentioned that the provider was 10 minutes late in seeing them while they waited in the exam room. These represent isolated incidents among otherwise highly positive feedback.