Punnam Stephan, FNP
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 12/26
- 11:00 AM
- 2:00 PM
- 2:30 PM
Mon, 12/29
- 11:00 AM
Tue, 12/30
- 9:00 AM
- 11:00 AM
- 2:00 PM
Locations of Punnam Stephan, FNP
Baylor Scott & White Primary Care - North Rowlett
7501 Lakeview Pkwy Ste 220, Rowlett, TX, 75088- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2013) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (336)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (160)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Stephan Punnam, FNP receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and the time she takes with each patient. Reviewers repeatedly emphasize that she listens carefully to their concerns, doesn't rush appointments, and makes them feel heard and valued. Patients describe her as kind, caring, compassionate, and genuinely interested in their health and wellbeing. Her professionalism and knowledge are frequently highlighted, with many noting her thorough explanations of medical issues and treatment plans. Patients appreciate her personable nature, describing her as friendly, understanding, and easy to talk to, with several mentioning she makes them feel comfortable and safe. The front desk staff and overall team also receive praise for being friendly and helpful, contributing to a positive office atmosphere.
Patients also share
Very few areas for improvement emerge from the reviews. One patient rated their visit as "a waste of time" without elaboration, though this stands as a clear outlier among otherwise excellent feedback. Another patient noted that both she and the provider forgot to discuss one concern and vaccines during an appointment, though acknowledged the provider continued working on their behalf afterward. One review simply stated the relationship was "fine," suggesting a less enthusiastic but not negative experience. These minimal criticisms represent a tiny fraction of the overall feedback.