Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Hindi |
| Spanish |
| Education |
|---|
| Education: University of Texas at Arlington (2013) |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
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Patient Ratings (275)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (136)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Punnam Stephan, FNP, is consistently praised by patients for her attentive, patient-centered approach to care. The most frequently highlighted strength is her willingness to truly listen to patients' concerns without rushing them, with many reviewers specifically noting that she takes time to address each issue thoroughly. Patients also frequently describe her as highly knowledgeable and professional, while simultaneously being warm, personable, and easy to talk to. Her thoroughness — asking detailed questions, reviewing patient histories carefully, and clearly explaining plans and next steps — is another commonly praised quality. Several patients also appreciated her genuine concern for their overall health and well-being, and one patient noted that she accommodated a late arrival with patience and understanding.
Patients also share
The negative feedback is minimal given the volume of reviews. One patient noted a lack of follow-up on completed tests, which was a source of frustration. One reviewer described their visit as "a waste of time" without further detail, and one reviewer noted that both they and Punnam forgot to discuss a specific concern and some vaccines during the appointment. These represent isolated experiences rather than a recurring pattern.