Punnam Stephan, FNP
Family Medicine
Video Visit
MyBSWHealth
Locations of Punnam Stephan, FNP
Baylor Scott & White Primary Care - North Rowlett
7501 Lakeview Pkwy Ste 220, Rowlett, TX, 75088
6596.6mi
Directions
Call
469.800.2475
Open
- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2013) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (334)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (162)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Stephan Punnam, FNP receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and patient-centered approach. Reviewers repeatedly emphasize that she takes time with patients without rushing, genuinely listens to all concerns, and addresses each issue thoroughly. Patients describe her as knowledgeable, professional, caring, and compassionate, with many noting her warm bedside manner and ability to make them feel comfortable and safe. Her personable nature, combined with clear explanations and attention to detail, creates a welcoming environment. Multiple patients specifically mention recommending her to others and express gratitude for having her as their provider. The positive feedback extends to her entire team and office staff, who are described as friendly and helpful.
Patients also share
The reviews reveal very few areas for improvement, with only two notable concerns among the extensive positive feedback. One patient reported a significant issue with lack of follow-up on tests that were completed, giving a low rating of 1.36 stars. Another patient mentioned that both they and the provider forgot to discuss one of their concerns and vaccines during the visit, only realizing the oversight after leaving the appointment. One reviewer simply stated their visit was "a waste of time" without elaboration. These isolated incidents stand in stark contrast to the overwhelming majority of positive experiences.