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Ways to contact us

There are several different options for contacting patient billing, please select the option that best fits your needs.

By phone

Speak to a customer service representative anytime Monday to Friday from 8:00 AM - 5:00 PM.

Central Texas (Temple/Killeen/Waco, Austin/Round Rock, the Brazos Valley and the Hill Country)

North Texas (Dallas Fort-Worth Metroplex)

By email

Have questions about patient billing or financial assistance?

Submit your questions using our online form

In person

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Select a location

For billing address and phone number information, please select the appropriate location from the list.

Baylor Scott & White All Saints Medical Center – Fort Worth

Address

1400 Eighth Ave
Fort Worth, TX 76104

Phone

817.922.1174

Baylor Scott & White Medical Center – Austin

Address

5245 W US 290 Hwy Service Rd
Austin, TX 78735

Phone

Baylor University Medical Center, part of Baylor Scott & White Health

Address

3500 Gaston Ave
Dallas, TX 75246

Phone

214.820.3484

Baylor Scott & White Medical Center – Brenham

Address

700 Medical Pkwy
Brenham, TX 77833

Phone

979.337.5000

Baylor Scott & White Medical Center – Buda

Address

5330 Overpass Rd
Buda, TX 75093

Phone

Baylor Scott & White Medical Center – College Station

Address

700 Scott & White Dr
College Station, TX 77845

Phone

979.207.2157

Baylor Scott & White Continuing Care Hospital

Address

546 North Kegley Rd
Temple, TX 76502

Phone

254.724.9900

Baylor Scott & White Medical Center – Grapevine

Address

1650 W College St
Grapevine, TX 76051

Phone

817.329.2698

Baylor Scott & White Heart and Vascular Hospital – Dallas

Address

621 N Hall St
Dallas, TX 75226

Phone

214.820.0673

Baylor Scott & White Heart and Vascular Hospital – Fort Worth

Address

1400 Eighth Ave
Building A, 6th Floor
Fort Worth, TX 76104

Phone

214.820.0673

Baylor Scott & White Medical Center – Hillcrest

Address

100 Hillcrest Medical Blvd
Waco, TX 76712

Phone

254.202.9350

Baylor Scott & White Medical Center – Irving

Address

1901 N MacArthur Blvd
Irving, Texas 75061

Phone

972.990.8327

Baylor Scott & White Medical Center – McKinney

Address

5252 W University Dr
McKinney, TX 75071

Phone

469.764.1000

Baylor Scott & White McLane Children's Medical Center – Temple

Address

1901 SW HK Dodgen Loop
Temple, TX 76508

Phone

254.724.9900

Baylor Scott & White Medical Center – Pflugerville

Address

2600 E Pflugerville Pkwy
Pflugerville, TX 78660

Phone

Baylor Scott & White Medical Center – Plano

Address

4700 Alliance Blvd
Plano, TX 75093

Phone

469.814.2312

Baylor Scott & White Medical Center – Round Rock

Address

300 University Blvd
Round Rock, TX 78665

Phone

512.509.9150

Baylor Scott & White Medical Center – Taylor

Address

305 Mallard Ln
Taylor, TX 76574

Phone

Baylor Scott & White Medical Center – Temple

Address

2401 S. 31st St
Temple, TX 76508

Phone

254.724.9900

Baylor Scott & White The Heart Hospital – Denton

Address

2801 S Mayhill Rd
Denton, TX 76208

Phone

469.814.4177

Baylor Scott & White The Heart Hospital – Plano

Address

1100 Allied Dr
Plano, TX 75093

Phone

469.814.4177

Baylor Scott & White Medical Center – Waxahachie

Address

2400 N I-35E
Waxahachie, TX 75165

Phone

469.843.4000

By mail

Send us your completed application along with your supporting documentation to:

Baylor Scott & White Health
ATTN: Financial Assistance Program Application
301 N Washington Ave
Dallas, TX 75246

Chat with an Adviser

Patient billing

Monday through Friday from 8:00 AM - 5:00 PM