Ways to contact us
There are several different options for contacting patient billing, please select the option that best fits your needs.
By phone
Speak to a customer service representative anytime Monday to Friday from 8:00 AM - 5:00 PM.
Central Texas (Temple/Killeen/Waco, Austin/Round Rock, the Brazos Valley and the Hill Country)
- Toll-free number: 1.800.994.0371
North Texas (Dallas Fort-Worth Metroplex)
- Local number: 214.820.3151
- Toll-free number: 1.800.725.0024
In person
- Select a location
- Baylor Scott & White All Saints Medical Center – Fort Worth
- Baylor Scott & White Medical Center – Austin
- Baylor University Medical Center, part of Baylor Scott & White Health
- Baylor Scott & White Medical Center – Brenham
- Baylor Scott & White Medical Center – Buda
- Baylor Scott & White Medical Center – College Station
- Baylor Scott & White Continuing Care Hospital
- Baylor Scott & White Medical Center – Grapevine
- Baylor Scott & White Heart and Vascular Hospital – Dallas
- Baylor Scott & White Heart and Vascular Hospital – Fort Worth
- Baylor Scott & White Medical Center – Hillcrest
- Baylor Scott & White Medical Center – Irving
- Baylor Scott & White Medical Center – McKinney
- Baylor Scott & White McLane Children's Medical Center – Temple
- Baylor Scott & White Medical Center – Pflugerville
- Baylor Scott & White Medical Center – Plano
- Baylor Scott & White Medical Center – Round Rock
- Baylor Scott & White Medical Center – Taylor
- Baylor Scott & White Medical Center – Temple
- Baylor Scott & White The Heart Hospital – Denton
- Baylor Scott & White The Heart Hospital – Plano
- Baylor Scott & White Medical Center – Waxahachie
Select a location
For billing address and phone number information, please select the appropriate location from the list.
Baylor Scott & White All Saints Medical Center – Fort Worth
Address
1400 Eighth Ave
Fort Worth, TX 76104
Phone
Baylor Scott & White Medical Center – Austin
Address
5245 W US 290 Hwy Service Rd
Austin, TX 78735
Phone
- Financial counselor:512.654.2154
- Main admissions: 512.654.2154
Baylor University Medical Center, part of Baylor Scott & White Health
Address
3500 Gaston Ave
Dallas, TX 75246
Phone
Baylor Scott & White Medical Center – Brenham
Address
700 Medical Pkwy
Brenham, TX 77833
Phone
Baylor Scott & White Medical Center – Buda
Address
5330 Overpass Rd
Buda, TX 75093
Phone
- Financial counselor: 737.999.6432
- Main admissions: 737.999.6430
Baylor Scott & White Medical Center – College Station
Address
700 Scott & White Dr
College Station, TX 77845
Phone
Baylor Scott & White Continuing Care Hospital
Address
546 North Kegley Rd
Temple, TX 76502
Phone
Baylor Scott & White Medical Center – Grapevine
Address
1650 W College St
Grapevine, TX 76051
Phone
Baylor Scott & White Heart and Vascular Hospital – Dallas
Address
621 N Hall St
Dallas, TX 75226
Phone
Baylor Scott & White Heart and Vascular Hospital – Fort Worth
Address
1400 Eighth Ave
Building A, 6th Floor
Fort Worth, TX 76104
Phone
Baylor Scott & White Medical Center – Hillcrest
Address
100 Hillcrest Medical Blvd
Waco, TX 76712
Phone
Baylor Scott & White Medical Center – Irving
Address
1901 N MacArthur Blvd
Irving, Texas 75061
Phone
Baylor Scott & White Medical Center – McKinney
Address
5252 W University Dr
McKinney, TX 75071
Phone
Baylor Scott & White McLane Children's Medical Center – Temple
Address
1901 SW HK Dodgen Loop
Temple, TX 76508
Phone
Baylor Scott & White Medical Center – Pflugerville
Address
2600 E Pflugerville Pkwy
Pflugerville, TX 78660
Phone
- Financial Counselor: 512.654.6175
- Main Admissions: 512.654.6166
Baylor Scott & White Medical Center – Plano
Address
4700 Alliance Blvd
Plano, TX 75093
Phone
Baylor Scott & White Medical Center – Round Rock
Address
300 University Blvd
Round Rock, TX 78665
Phone
Baylor Scott & White Medical Center – Taylor
Address
305 Mallard Ln
Taylor, TX 76574
Phone
- Financial counselor: 737.888.3104
- Main admissions: 737.888.3100
Baylor Scott & White Medical Center – Temple
Address
2401 S. 31st St
Temple, TX 76508
Phone
Baylor Scott & White The Heart Hospital – Denton
Address
2801 S Mayhill Rd
Denton, TX 76208
Phone
Baylor Scott & White The Heart Hospital – Plano
Address
1100 Allied Dr
Plano, TX 75093
Phone
Baylor Scott & White Medical Center – Waxahachie
Address
2400 N I-35E
Waxahachie, TX 75165
Phone
By mail
Send us your completed application along with your supporting documentation to:
Baylor Scott & White Health
ATTN: Financial Assistance Program Application
301 N Washington Ave
Dallas, TX 75246