Kathryn Velin Ives, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 1/23
- 9:00 AM
Tue, 1/27
- 8:00 AM
- 12:00 PM
- 2:20 PM
Thu, 1/29
- 11:00 AM
- 3:20 PM
- 4:00 PM
Locations of Kathryn Velin Ives, PA
Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2018) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (519)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (235)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kathryn Ives consistently receives exceptional praise for her interpersonal skills and patient-centered approach to care. Patients repeatedly highlight her excellent listening skills, noting that she takes time to hear their concerns without rushing them and makes them feel genuinely heard and valued. Her thorough and comprehensive approach is frequently mentioned, with patients appreciating that she addresses all their issues, asks clarifying questions, and provides complete information about their conditions and treatment options. Reviewers consistently describe her as friendly, kind, compassionate, professional, and knowledgeable. Many patients specifically note her warm personality and ability to make them feel comfortable and at ease during visits. Her responsiveness through the patient portal and follow-up care also receives positive recognition.
Patients also share
Very few opportunities for improvement emerge from these reviews. One patient mentioned not feeling a strong connection or care between patient and provider during their visit, though this was an isolated comment among overwhelmingly positive feedback. Another reviewer noted difficulty scheduling a follow-up appointment due to Kathryn being very busy, suggesting potential availability or scheduling constraints. One patient gave a rating of 9 instead of 10, noting that while she's amazing, perfection would stop growth. The only other minor concern mentioned was waiting time to see her, though this was noted by a patient who otherwise gave excellent ratings.