Kathryn Velin Ives, PA
Family Medicine, Physician Assistant
Family Medicine..., Physician Assistant
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MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 4/24
- 8:20 AM
Thu, 4/30
- 9:40 AM
- 4:00 PM
Fri, 5/01
- 10:20 AM
- 11:20 AM
- 2:20 PM
Locations of Kathryn Velin Ives, PA
Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2018) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (489)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (225)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Kathryn Ives for her exceptional listening skills, compassion, and thoroughness. Across a large number of reviews, patients highlight that she takes her time during appointments, never makes them feel rushed, and genuinely engages with their concerns and questions. Her ability to clearly explain medical conditions, treatment options, and next steps is frequently mentioned, as is her warm, friendly demeanor that puts patients at ease. Many reviewers also commend her thoroughness in examinations and her prompt follow-through, including timely responses to lab results, portal messages, and prescription needs.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer noted a longer-than-desired wait to speak with her, and a single reviewer mentioned not feeling a strong personal connection during their visit, noting that while Kathryn was professional and completed the necessary tasks, they did not sense the warmth they were hoping for. These represent isolated observations rather than recurring themes.