Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 12/16
- 8:30 AM
Fri, 1/02
- 12:00 PM
- 3:40 PM
Tue, 1/06
- 12:00 PM
- 3:20 PM
Locations of Kathryn Velin Ives, PA

Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2018) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (527)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (234)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kathryn Ives, PA consistently receives exceptional praise for her listening skills and patient-centered approach. Patients repeatedly emphasize that she takes time to listen carefully to their concerns without rushing them, making them feel heard, seen, and valued. Her professional yet warm demeanor creates a comfortable environment where patients feel at ease discussing their health issues. Reviewers frequently highlight her thoroughness in examinations and assessments, her knowledge and competence, and her ability to explain medical information in clear, understandable terms. Many patients appreciate her compassionate and caring nature, noting that she demonstrates genuine interest in their wellbeing. Her responsiveness through the patient portal and her willingness to answer all questions thoroughly are also commonly mentioned strengths. Patients consistently describe her as friendly, kind, professional, and attentive to their individual needs.
Patients also share
The reviews reveal very few areas for improvement, with the vast majority being overwhelmingly positive. One patient mentioned not feeling a strong connection or sense of care during their visit, though this was an isolated comment among hundreds of positive reviews. Another patient noted difficulty scheduling a follow-up appointment due to Kathryn being very busy, suggesting potential availability or scheduling constraints. One reviewer mentioned wait times before seeing the provider, though they still rated the actual care experience highly. These concerns represent a very small fraction of the feedback and do not reflect a consistent pattern of dissatisfaction.