Kathryn Velin Ives, PA
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 9/15
- 12:00 PM
Thu, 9/24
- 11:00 AM
- 11:40 AM
- 4:00 PM
Tue, 9/29
- 3:40 PM
Locations of Kathryn Velin Ives, PA
Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044
6604.0mi
Directions
Call
469.800.2100
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2018) |
| Certifications | |
|---|---|
| Physician Assistant- National Comm on Certif of Physician Assistants | - National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Blue Cross Blue Shield - (18)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+
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Cigna - (6)Cigna-BSW Extended PPOCigna-Choice FundCigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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EHN - (1)EHN-Employers Health Network
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HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
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Imagine Health - (1)Imagine Health-Imagine Health Network
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Superior Health Plan - (3)Superior Health Plan-Ambetter Core EPO - BronzeSuperior Health Plan-Ambetter Core EPO - GoldSuperior Health Plan-Ambetter Core EPO - Silver
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United HealthCare - (23)United HealthCare-All SaversUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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WellMed - (11)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (485)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (207)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kathryn Ives, PA, receives overwhelmingly positive feedback from her patients, with the vast majority of reviews rating her 5 stars. Patients consistently praise her as an attentive, patient listener who never makes them feel rushed during appointments. She is frequently described as kind, compassionate, caring, and personable, with many reviewers highlighting her thoroughness in examinations and her ability to clearly explain diagnoses, treatment options, and next steps. Numerous patients also commend her responsiveness outside of visits, noting quick follow-up on lab results, timely prescription refills, and prompt communication through the patient portal. Many reviewers specifically state they would return to see her again or have already seen her multiple times, reflecting strong patient loyalty and trust in her care.
Patients also share
Constructive feedback in the reviews is minimal. One reviewer (3.7 stars) noted that they "did not feel the care between patient and care provider" during their visit, though this sentiment was not echoed by other reviewers. A small number of reviews were rated slightly lower (in the 4.1–4.6 range) but did not include specific complaints, often simply stating the visit was "good" or "adequate" without elaboration. There is no clear pattern of recurring concerns or areas needing improvement across the reviews.