Kathryn Velin Ives, PA
Family Medicine, Physician Assistant
Family Medicine..., Physician Assistant
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MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 5/26
- 3:20 PM
Thu, 5/28
- 3:20 PM
Fri, 5/29
- 11:00 AM
- 2:20 PM
Locations of Kathryn Velin Ives, PA
Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2018) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (486)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (227)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Kathryn Ives, PA for her exceptional listening skills and the unhurried, attentive care she provides. Reviewers frequently highlight that she takes ample time during appointments to thoroughly understand concerns, answer questions, and explain treatment options in a clear and understandable way. Her compassionate, kind, and friendly demeanor is mentioned across a wide range of reviews, with many patients noting that she makes them feel genuinely heard and valued. Her thoroughness — including follow-through on lab results, referrals, prescriptions, and portal communication — is also a recurring point of praise. Several long-term patients note that her quality of care is consistently high across multiple visits.
Patients also share
Opportunities for improvement are minimal across this large set of reviews. One patient noted that while the visit was professional and efficient, they did not feel a strong personal connection or sense of warmth during the encounter. One other reviewer gave a slightly lower rating while noting the experience was adequate for a first visit. These represent isolated observations rather than recurring themes, and no systemic concerns were raised across the reviews.