Biography
| Language(s) Spoken |
|---|
| English |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Austin |
| Baylor Scott & White Medical Center - Round Rock |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (11)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (92)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (55)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Khyati Delada, PA consistently receives exceptional praise for her listening skills and patient-centered approach. Reviewers repeatedly emphasize that she takes time to truly hear their concerns, validate their experiences, and ensure they understand their conditions and treatment plans. Patients highlight her compassionate and empathetic demeanor, describing her as friendly, professional, and genuinely caring about their wellbeing. Her communication skills stand out, with many noting her ability to explain complex medical information in ways that are easy to understand, including using diagrams and providing detailed explanations. She is frequently commended for her thoroughness, knowledge, and willingness to answer all questions without rushing patients. Several reviews mention her dedication to finding root causes of problems and her commitment to providing appropriate referrals when needed.
Patients also share
One review identifies a significant opportunity for improvement regarding communication approach with patients who have cognitive impairments. A family member expressed concern that during a neurology appointment for their mother with memory issues, PA Delada did not administer the expected verbal memory test and spoke directly to the patient about topics she could no longer comprehend, rather than directing questions to the caregiver. The reviewer noted this approach caused confusion and potential agitation for the patient, suggesting the need for more awareness about how to effectively communicate in appointments involving patients with dementia or similar conditions.