Shannon Marie Smothers, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 2/02
- 10:45 AM
- 11:30 AM
Tue, 2/03
- 9:45 AM
- 10:15 AM
- 11:15 AM
Wed, 2/04
- 10:45 AM
Locations of Shannon Marie Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (633)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (331)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA consistently receives exceptional praise from patients for her outstanding listening skills and compassionate, patient-centered approach to care. Reviewers repeatedly emphasize that she takes time to truly hear their concerns without rushing, makes them feel comfortable discussing health issues without judgment, and involves them in healthcare decisions. Patients frequently describe her as knowledgeable, thorough, and professional, with many noting her excellent bedside manner and warm, caring personality. Her ability to explain medical information clearly, answer all questions comprehensively, and follow up on patient concerns is highly valued. Many patients express deep trust in her care, with numerous long-term patients stating they wouldn't see anyone else and consider her their primary provider despite her PA role. Her responsiveness to emails and messages, attention to detail, and genuine concern for patient welfare are consistently highlighted as exceptional qualities.
Patients also share
The reviews reveal very few areas for improvement, with only isolated concerns mentioned. One patient noted that Shannon tends to mumble her words and doesn't maintain enough eye contact, requiring them to ask for repetition, which they attributed partly to their own hearing difficulties. Another review mentioned she has a soft, low voice that can be difficult to hear. One patient commented on needing more experienced phlebotomists at the office, though this relates to support staff rather than Shannon directly. These concerns appear in only a handful of reviews among hundreds of overwhelmingly positive comments, suggesting they are not widespread issues.