Shannon Smothers, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 3/24
- 10:30 AM
Wed, 4/01
- 11:45 AM
Wed, 4/08
- 10:30 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
|
Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Medical School: University of Texas Southwestern Medical School (2011) |
| Certifications | ||
|---|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Patient Ratings (615)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (336)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA is consistently praised by patients for her exceptional listening skills, which stand out as her most frequently mentioned strength. Patients across hundreds of reviews highlight that she takes the time to truly hear their concerns, never makes them feel rushed, and actively involves them in their own healthcare decisions. Her warm, calm, and approachable demeanor creates a comfortable environment that many patients describe as rare and deeply appreciated. Shannon is also widely recognized for her thoroughness and medical knowledge — she asks thoughtful follow-up questions, explains diagnoses and treatment plans clearly, and provides actionable guidance. Her responsiveness, including through the patient portal, and her willingness to follow up after visits are also frequently noted as standout qualities. Many long-term patients, some seeing her for over a decade or even twenty-plus years, credit her as the primary reason they remain loyal to their practice.
Patients also share
The reviews contain very few criticisms, reflecting an overwhelmingly positive patient base. Two reviewers noted that Shannon can be soft-spoken or prone to mumbling, making it occasionally difficult to hear her clearly, particularly for patients with any degree of hearing difficulty. One reviewer suggested she could make more direct eye contact rather than looking down at her notes during appointments. These are the only recurring, specific areas of constructive feedback across the entire body of reviews.