Shannon Marie Smothers, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 12/31
- 11:15 AM
Wed, 1/07
- 10:45 AM
- 11:30 AM
Thu, 1/08
- 11:15 AM
- 11:30 AM
- 11:45 AM
Locations of Shannon Marie Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
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Patient Ratings (623)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (322)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA consistently receives exceptional praise for her listening skills and patient-centered approach to care. Patients repeatedly emphasize that she takes time to truly listen to their concerns without rushing them, making them feel heard and valued. Her thoroughness and attention to detail are frequently highlighted, with many noting she remembers patient histories and follows up appropriately. Reviewers consistently describe her as kind, compassionate, caring, and professional, with excellent bedside manner. Patients appreciate that she explains medical information clearly, involves them in treatment decisions, and provides practical, realistic healthcare solutions. Many long-term patients express deep loyalty, with several noting they have seen her for over a decade and consider her their primary doctor despite her PA role. Her calm demeanor, non-judgmental approach, and genuine concern for patient wellbeing are praised across hundreds of reviews.
Patients also share
The reviews contain very few criticisms of Shannon Smothers herself. One patient mentioned she has a soft, low voice and they had to ask her to repeat information. Another review noted a negative experience with phlebotomists at the office, though this was clearly directed at other staff rather than Shannon. One comment mentioned the office needed to resolve insurance issues with BCBS, again reflecting an administrative rather than clinical concern. These minimal criticisms represent isolated incidents among hundreds of overwhelmingly positive reviews, and none identify any consistent pattern of concern regarding Shannon's clinical care or patient interactions.