Shannon Smothers, PA
Family Medicine, Physician Assistant
Family Medicine..., Physician Assistant
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Video Visit
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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 7/14
- 11:15 AM
- 1:00 PM
Wed, 7/15
- 11:45 AM
Thu, 7/16
- 9:45 AM
- 12:30 PM
- 1:00 PM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204
6611.8mi
Directions
Call
972.817.6930
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (596)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (314)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Shannon Smothers for her exceptional listening skills, thoroughness, and genuine compassion. Reviewers frequently highlight that she takes her time during appointments, never making patients feel rushed, and carefully addresses all questions and concerns. Her ability to create collaborative health plans, explain medical information clearly, and follow up promptly — including through the patient portal — is mentioned across numerous reviews. Patients also appreciate her warm, non-judgmental demeanor, which helps them feel comfortable and at ease. Many long-term patients describe her as their most trusted provider, with several noting they have seen her for a decade or more and actively recommend her to friends and family.
Patients also share
The opportunities for improvement noted in the reviews are minimal and limited to only a small number of comments. One reviewer mentioned that Shannon can speak softly and tends to look down at her notes rather than maintaining eye contact, which made communication slightly difficult. One other reviewer noted a concern about the phlebotomy staff rather than Shannon directly. These isolated observations stand in contrast to the overwhelmingly positive feedback across the vast majority of reviews.