Locations of Victoria Pui-Yee Chang-Mishra, PA

Baylor Scott & White Douglass Community Clinic - Plano
801 E Plano Pkwy Ste 160, Plano, TX, 75074- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Chatham University (2012) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (170)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (98)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Victoria Chang-Mishra receives overwhelmingly positive feedback from patients who consistently praise her caring and compassionate approach to patient care. Patients frequently describe her as kind, friendly, and genuinely concerned about their health and wellbeing. Her communication skills are highlighted extensively, with numerous reviews noting that she listens attentively to patient concerns, explains medical information with patience and clarity, and takes time to thoroughly answer all questions. Patients appreciate her professional yet personable demeanor, describing her as knowledgeable, thorough, and never rushing through appointments. Many reviews specifically mention her excellent bedside manner, sense of humor, and ability to make patients feel comfortable. Her bilingual capabilities are valued by Spanish-speaking patients who appreciate being able to communicate in their preferred language.
Patients also share
The reviews contain minimal criticism, with only one patient noting that while Victoria is attentive and friendly, she sometimes appears to be in a hurry during appointments. This represents the only substantive area for improvement mentioned across the extensive collection of reviews. Otherwise, patients express high satisfaction with virtually all aspects of their care experience with this provider.