Locations of Victoria Pui-Yee Chang-Mishra, PA

Baylor Scott & White Douglass Community Clinic - Plano
801 E Plano Pkwy Ste 160, Plano, TX, 75074- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Chatham University (2012) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
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Patient Ratings (160)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (99)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Victoria Chang-Mishra for her warm, friendly demeanor and genuine care for their well-being. Many reviewers highlight her attentiveness and willingness to listen carefully to their concerns, ensuring they feel heard during appointments. Her ability to explain medical information clearly and answer questions thoroughly is frequently mentioned, with multiple patients noting she takes her time to address doubts and clarify details about care, medications, and symptoms. Her professionalism and knowledgeable approach are also widely appreciated, and several patients specifically commend her patience. The clinic's overall staff and service quality receive positive mentions as well.
Patients also share
Opportunities for improvement are minimal across these reviews. One reviewer noted that Victoria can sometimes seem to be in a hurry during appointments, suggesting that pacing could occasionally be improved. Another mentioned a preference for how medications were managed. These are isolated observations and do not represent a recurring theme in the feedback.