Locations of Victoria Pui-Yee Chang-Mishra, PA

Baylor Scott & White Douglass Community Clinic - Plano
801 E Plano Pkwy Ste 160, Plano, TX, 75074- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Chatham University (2012) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
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Patient Ratings (156)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (96)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Victoria Chang-Mishra for her warm, friendly demeanor and genuine care for their well-being. Many reviewers highlight her patience and willingness to take time with patients, thoroughly answering questions and explaining medical conditions, treatments, and medications in detail. Her professionalism and attentiveness are frequently mentioned, with multiple patients noting that she actively listens to their concerns and ensures they feel heard. Several reviewers also appreciate that she is thorough in her approach, ordering appropriate tests before prescribing medications and following up on health issues carefully.
Patients also share
There is very little critical feedback across the reviews. One reviewer noted that Victoria can sometimes seem to be in a hurry during appointments, which slightly affected their experience. One other reviewer mentioned that she worked on spreading out their medication, which appeared to be a minor point of contention. These represent isolated observations rather than recurring themes.