Locations of Victoria Pui-Yee Chang-Mishra, PA

Baylor Scott & White Douglass Community Clinic - Plano
801 E Plano Pkwy Ste 160, Plano, TX, 75074- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Chatham University (2012) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
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Patient Ratings (168)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (99)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Victoria Chang-Mishra, PA receives consistently high praise from patients for her interpersonal skills and attentiveness. Patients repeatedly describe her as friendly, kind, patient, and caring, with many emphasizing that she genuinely listens to their concerns and takes time to thoroughly address their questions. Her ability to explain medical information clearly and with patience is frequently highlighted, as is her professionalism and knowledge. Many patients appreciate that she is not rushed during appointments and makes them feel that she truly cares about their health and well-being. Her bilingual capabilities are also noted positively by Spanish-speaking patients who value being able to communicate in their preferred language.
Patients also share
The reviews reveal very few areas for improvement, with the vast majority being overwhelmingly positive. One patient mentioned that while Victoria is attentive and friendly, she sometimes appears to be in a hurry during appointments. This was an isolated comment among dozens of reviews praising her for taking adequate time with patients, suggesting this may not be a widespread concern but rather an occasional occurrence worth noting.