Amber Thomas Robinson, DO
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 12/10
- 2:45 PM
Fri, 12/12
- 11:15 AM
- 1:45 PM
Wed, 12/17
- 2:15 PM
Locations of Amber Thomas Robinson, DO
Baylor Scott & White Southlake Family Medicine
925 E Southlake Blvd Ste 100, Southlake, TX, 76092
6631.6mi
Directions
Call
817.912.8800
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Amber Robinson is a board-certified physician, specializing in family medicine. Her professional interests include travel medicine and health promotion and prevention for her patients, from children to older adults. ... /> Dr. Robinson is a proud member of the American Academy of Family Physicians and the Texas Academy of Family Physicians. Outside of work, she enjoys gardening, reading and traveling. View More |
| Ages Seen |
|---|
| Newborns (0-28 days) |
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: Texas College of Osteopathic Medicine (2009) |
| Internship: Family Medicine, Baylor Family Medicine Residency at Garland (2010) |
| Residency: Family Medicine, Baylor Family Medicine Residency at Garland (2012) |
| Certifications |
|---|
| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (309)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (137)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Amber Robinson receives overwhelmingly positive feedback from patients, with the most consistently praised aspect being her exceptional listening skills. Patients repeatedly emphasize that she listens intently, takes time with them, and never makes them feel rushed. Her thoroughness is another standout quality, with patients noting she asks comprehensive questions about their health, conducts detailed examinations, and addresses all concerns. Patients also frequently describe Dr. Robinson as caring, compassionate, and genuinely interested in their well-being. Her professionalism, knowledge, and ability to clearly explain medical conditions and treatment options are regularly highlighted. Many patients appreciate her personable demeanor, pleasant personality, and the comfortable atmosphere she creates during appointments. Several reviewers describe her as the best doctor they've ever had, with multiple patients specifically noting they transferred their care to her from previous providers.
Patients also share
The reviews reveal very few areas for improvement, with only one significant concern raised. A patient described an emergency situation where Dr. Robinson ordered a "stat" D-Dimer blood test on a Friday afternoon but did not call with results until the next morning around 7:30 AM. The patient felt that Dr. Robinson should have checked on the results and called that evening regardless of whether results were available, and expressed concern about the 15-hour delay for a stat test, noting failures in both physician follow-up and laboratory turnaround time. A small number of reviews offered minimal feedback with brief comments like "she was fine" or "thoughtful," but these did not identify specific problems.