Andrew Gerard Hickl, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 1/08
- 7:30 AM
- 8:00 AM
Tue, 1/12
- 7:00 AM
- 8:00 AM
- 9:00 AM
Wed, 1/13
- 7:00 AM
- 7:30 AM
- 8:00 AM
Locations of Andrew Gerard Hickl, MD
Baylor Scott & White MedProvider
3417 Gaston Ave Ste 1000 & 1100, Dallas, TX, 75246
6611.7mi
Directions
Call
469.800.9000
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Baylor Scott & White Personal Edge - Dallas
9101 N Central Expy Ste 450, Dallas, TX, 75231
6610.7mi
Directions
Call
214.363.2745
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Hickl is a board-certified internal medicine physician who has served as the director for the Dallas Fire Department wellness program since 2008. Dr. Hickl has 15 years of expertise
...
in occupational medicine. He served as the City of Dallas Medical Director for 3 years (2021 - 2024).
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: University of Texas Southwestern Medical School (1995) |
| Internship: Internal Medicine, Parkland Health and Hospital System Human Resources (1996) |
| Residency: Internal Medicine, Parkland Health and Hospital System Human Resources (1998) |
| Residency: Resident, Veterans Affairs Medical Center (1998) |
| Certifications |
|---|
| Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
|---|
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1056)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (614)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Andrew Hickl receives overwhelmingly positive feedback from patients, with the vast majority of reviews awarding 5 stars. The most frequently praised qualities are his attentive listening and unhurried approach—patients consistently note that he never makes them feel rushed and takes significant time to address questions and concerns. Many reviewers highlight his ability to explain lab results, test outcomes, and medical conditions in clear, easy-to-understand language. Patients also describe him as genuinely caring, knowledgeable, and thorough, with numerous long-term patients (some citing relationships of 20-30+ years) emphasizing his consistent, trustworthy care. His bedside manner, professionalism, and personable demeanor are mentioned repeatedly, and many reviewers note they have referred family and friends to his practice, with several patients even traveling long distances (one mentions driving 75+ miles, another 3 hours) to continue seeing him.
Patients also share
A few isolated concerns emerged in the reviews. One review mentioned that Dr. Hickl was an hour late to an appointment, and another noted he seemed "overworked" and forgot to ask some routine questions and initially missed a referral request (though it was promptly addressed when flagged). A couple of reviewers mentioned general wait times before being seen, and a couple of others noted difficulty getting appointments scheduled with him specifically due to high demand. One review mentioned a preference for seeing him directly rather than other staff members in the practice. These comments appear to be isolated incidents rather than widespread patterns.