Christopher Mark Shelton, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 9/10
- 2:15 PM
Thu, 10/22
- 2:15 PM
Tue, 11/03
- 8:45 AM
Locations of Christopher Mark Shelton, MD
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care I)
2021 N MacArthur Blvd Ste 250, Irving, TX, 75061
6622.0mi
Directions
Call
972.817.1000
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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"Born and raised in Dallas, Dr. Shelton is proud to serve his community and improve the overall health of its residents.
After earning his medical degree at Texas Tech University's School
...
of Medicine, Dr. Shelton completed both his internship and Family Practice residency at St. Anthony's Hospital in Amarillo, TX. Dr. Shelton is board certified by the American Board of Family Medicine."
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| Ages Seen |
|---|
| Newborns (0-28 days) |
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: Texas Tech University Health Science Center (1995) |
| Internship: Family Practice, BSA Health System (1996) |
| Residency: Family Practice, BSA Health System (1998) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Irving |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (15)Aetna-Aetna Signature AdministratorsAetna-CHIPAetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-SelectAetna-STAR
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Baylor Scott & White Health Plan - (12)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-ERS BSW Preferred HMO Network
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Patient Ratings (1131)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (655)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Christopher Shelton receives overwhelmingly positive feedback from patients, many of whom have been under his care for 10, 20, even 30 or more years. The most frequently praised qualities are his exceptional listening skills and the unhurried, attentive nature of his visits—patients repeatedly note that he never makes them feel rushed and takes time to thoroughly answer questions. He is consistently described as caring, compassionate, knowledgeable, and professional, with a warm bedside manner that makes patients feel like they are talking to a trusted friend or family member rather than just a doctor. Many reviewers highlight his thoroughness in explaining diagnoses, treatment options, and lab results in clear, understandable terms, and several mention that his diagnostic skills and referrals have led to significant health outcomes, including early cancer detection and life-saving specialist referrals. His long-term relationships with patients and families, including treating multiple generations, are frequently cited as evidence of the trust he has built.
Patients also share
The most common concern raised by patients is difficulty getting appointments, particularly on short notice or when needing to reschedule, with a few reviewers noting his practice is very busy and that he can seem overbooked. Several patients also mentioned slow response times to messages or the patient portal, though most noted that when he did respond, his answers were thorough and helpful. A small number of reviews described appointments as feeling slightly rushed at times, which contrasts with the majority sentiment but was mentioned by a few patients. Isolated comments included dissatisfaction with a new office location, wait times during visits, and one newer patient who felt more visits were needed to fully assess the relationship.