Cory Nathan Costello, MD

Patients appreciate

Dr. Cory Costello receives overwhelmingly positive feedback from patients who consistently praise his exceptional bedside manner, personality, and interpersonal skills. Patients frequently describe him as friendly, upbeat, energetic, and genuinely caring, with many noting his positive energy makes visits enjoyable rather than stressful. His listening skills are highlighted extensively, with patients appreciating that he takes time to hear their concerns without rushing them and makes them feel valued rather than like just another appointment. Patients commend his thoroughness, professionalism, and medical knowledge, noting he explains conditions and treatments clearly in understandable terms. Many reviewers mention his ability to remember personal details about patients and their families from previous visits, which makes them feel truly cared for. His sense of humor and ability to put patients at ease, even during difficult health situations, is repeatedly praised as a rare and valuable quality.

Patients also share

While the vast majority of reviews are highly positive, a few patients identified areas for improvement. Several reviewers mentioned that Dr. Costello's high energy level, while generally appreciated, could occasionally be overwhelming, with one patient requesting he "dial it back just a couple of notches." A few patients noted instances where they felt rushed or wished they could spend more time with him during visits, acknowledging this may reflect broader healthcare system constraints rather than the provider's preference. One patient described an initial interaction where Dr. Costello spoke at length without allowing for patient response until later in the visit, though the experience improved afterward. A couple of reviews mentioned delays in joining virtual appointments or waiting in exam rooms, and one patient expressed frustration about difficulty getting responses to follow-up messages through the patient portal after testing was ordered.