Hiyas Dungo Fonte, MD, FACP
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 10/02
- 10:30 AM
Wed, 10/07
- 9:00 AM
- 2:30 PM
- 3:15 PM
Mon, 10/12
- 11:15 AM
- 1:30 PM
- 2:00 PM
Locations of Hiyas Dungo Fonte, MD, FACP
Baylor Scott & White Southlake Family Medicine
925 E Southlake Blvd Ste 100, Southlake, TX, 76092
6631.6mi
Directions
Call
817.912.8800
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Fonte specializes in adult internal medicine where she manages chronic, often complex, conditions and acute illnesses. She also has a strong interest in preventive health and she strives to ... stay up to date with evidenced-based guidelines. Dr. Fonte enjoys getting to know her patients over time and feels privileged to guide them towards their best health. In her spare time, Dr. Fonte enjoys watching and volunteering for her local high school marching band, attending barre classes, traveling to warm places, and spending time with her family and bulldog. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: George Washington University School of Medicine (1998) |
| Internship: Internal Medicine, University Medical Center Tucson (1999) |
| Residency: Internal Medicine, University Medical Center Tucson (2001) |
| Certifications |
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| Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (785)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Provider showed concern | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (482)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Hiyas Fonte receives overwhelmingly positive feedback from patients, many of whom have been with her for a decade or more, some as long as 20-30 years. The most consistently praised qualities are her attentive listening and unrushed approach—patients repeatedly note that she takes time to address all questions and concerns without making them feel hurried. She is also frequently described as knowledgeable, thorough, and genuinely caring, with many reviewers highlighting her ability to explain diagnoses, test results, and treatment options clearly. Patients appreciate that she collaborates with them on care decisions and remembers their history and previous visits. Numerous reviewers say she is the best doctor they've ever had and note they have referred family members and friends to her practice.
Patients also share
The most common concern raised across reviews relates to access and scheduling. Several patients mentioned difficulty getting timely appointments, with a few describing her as "hard to see" or noting long waits between scheduling and being seen. A small number of reviews also mentioned that Dr. Fonte occasionally runs behind schedule during the day, though most noted she still gave them her full attention once in the room. One review mentioned needing to see her PA when she wasn't available, and another commented that the growing size of the practice seems to be contributing to longer appointment wait times. These comments were a distinct minority compared to the overwhelmingly positive sentiment about the quality of care itself.