James Kenneth Looney, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 1/06
- 4:00 PM
Mon, 1/11
- 3:30 PM
Tue, 1/12
- 3:30 PM
Locations of James Kenneth Looney, MD
Baylor Scott & White Family Medicine - Highland Village
2900 Village Pkwy Ste 300, Highland Village, TX, 75077
6627.6mi
Directions
Call
469.800.0500
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-6:00 pm
- Wednesday:8:00 am-6:00 pm
- Thursday:8:00 am-7:00 pm
- Friday:8:00 am-6:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Looney is board certified in family medicine and is committed to providing quality medical care for patients of all ages. He has over 20 years of experience in family ... medicine and primarily focuses on chronic disease management, such as asthma, diabetes, and hypertension. He also holds special interests in nutrition, health and wellness maintenance, and dermatology. When Dr. Looney isn't at work, he enjoys spending time with his wife and two daughters. He stays active by hiking, bicycling, and swimming. Dr. Looney only sees patients ages 5 and older. Thank you. View More |
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: University of Texas Health Science Center San Antonio (1996) |
| Internship: Family Medicine, Methodist Health System Dallas (1997) |
| Residency: Family Medicine, Methodist Health System Dallas (1999) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1157)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (575)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
The overwhelming majority of reviews praise Dr. James Looney for being an attentive, unhurried listener who takes time to address patients' concerns and thoroughly explain diagnoses, treatment options, and medications. Patients consistently highlight his warm bedside manner, compassion, and knowledgeability, with many noting they have stayed with him as their primary care physician for 15-25+ years and even drive long distances (30-45+ miles) to continue seeing him. His supporting staff, including front desk personnel and nurses, are frequently described as friendly, welcoming, and efficient, contributing to a positive overall office atmosphere. Many reviewers also appreciate his thoroughness in reviewing lab results, making appropriate referrals to specialists, and following up on ongoing health issues.
Patients also share
A small number of reviews noted areas for improvement. One patient felt Dr. Looney was "not thorough enough," while another described a difficult visit where they felt judged and dismissed before the doctor recognized their distress and apologized. A couple of reviewers mentioned long wait times to get an appointment, and one noted a longer-than-normal wait during a visit. Isolated comments also touched on logistical frustrations, such as difficulty getting directions to a new office location and challenges reaching the office directly due to a call center system. One reviewer specifically recommended Dr. Looney but not his medical assistant, and another single review noted a visit that felt "casual" or less personable than usual.