James Kenneth Looney, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 7/08
- 3:20 PM
Thu, 7/09
- 2:00 PM
- 3:00 PM
- 3:40 PM
Locations of James Kenneth Looney, MD
Baylor Scott & White Family Medicine - Highland Village
2900 Village Pkwy Ste 300, Highland Village, TX, 75077
6627.6mi
Directions
Call
469.800.0500
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-6:00 pm
- Wednesday:8:00 am-6:00 pm
- Thursday:8:00 am-7:00 pm
- Friday:8:00 am-6:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Looney is board certified in family medicine and is committed to providing quality medical care for patients of all ages. He has over 20 years of experience in family ... medicine and primarily focuses on chronic disease management, such as asthma, diabetes, and hypertension. He also holds special interests in nutrition, health and wellness maintenance, and dermatology. When Dr. Looney isn't at work, he enjoys spending time with his wife and two daughters. He stays active by hiking, bicycling, and swimming. Dr. Looney only sees patients ages 5 and older. Thank you. View More |
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Health Science Center San Antonio (1996) |
| Internship: Family Medicine, Charlton Methodist Hospital (1997) |
| Internship: Family Medicine, Methodist Health System Dallas (1997) |
| Medical School: Methodist Health System Dallas (1997) |
| Residency: Family Medicine, Charlton Methodist Hospital (1999) |
| Residency: Family Medicine, Methodist Health System Dallas (1999) |
| Certifications | |
|---|---|
| Family Medicine- American Board of Family Medicine | Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1179)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (580)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Looney for his exceptional bedside manner, genuine attentiveness, and willingness to listen without making them feel rushed. Across hundreds of reviews, the most frequently highlighted strengths are his ability to truly hear patient concerns, his thoroughness during appointments, and his warm, personable demeanor. Many patients describe him as knowledgeable and proactive, noting that he explains health plans clearly, makes appropriate specialist referrals, and stays current on medical information. His friendly and professional staff also receive frequent praise, with many patients noting that the entire office experience feels welcoming and caring. Notably, multiple patients mention that they travel significant distances — some over 45 miles, and a few nearly 200 miles — specifically to remain under his care, and several have switched insurance plans or followed him across practice locations rather than find a new doctor.
Patients also share
A few areas for improvement emerged from the reviews. The most commonly noted concern is difficulty getting timely appointments, with multiple patients acknowledging that his popularity makes scheduling a challenge. One patient noted a frustrating experience with a call center that replaced direct office contact, leading to communication delays. One reviewer shared a more serious concern, describing a past visit where they felt judged and dismissed during a vulnerable moment, though they noted Dr. Looney later apologized and the situation improved. One reviewer felt he was occasionally less personable, and another noted that during one visit he seemed somewhat distracted by his laptop. One elderly patient had difficulty locating his new office after not being notified of a location change and received unhelpful directions from phone staff.