Jennifer Y Chu, MD
Hand and Wrist Surgery, Orthopedic Surgery, Elbow Surgery
Hand and Wrist Surgery..., Orthopedic Surgery, Elbow Surgery
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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 9/18
- 7:30 AM
- 7:40 AM
- 7:50 AM
Mon, 9/21
- 7:50 AM
- 8:10 AM
Tue, 9/22
- 8:20 AM
- 8:50 AM
- 9:10 AM
Locations of Jennifer Y Chu, MD
Baylor Scott & White Orthopedic Associates of Dallas - Plano
4716 Alliance Blvd Pavilion II, Ste 600, Plano, TX, 75093
6611.4mi
Directions
Call
469.800.7200
Baylor Scott & White Orthopedic Associates of Dallas
3900 Junius St Ste 500, Dallas, TX, 75246
6611.5mi
Directions
Call
469.800.7200
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Jennifer Y. Chu, MD, is a fellowship-trained orthopedic hand and upper extremity surgeon who sees patients in Dallas and Plano. She specializes in the diagnosis and treatment of conditions affecting ... the hand, wrist, elbow and upper extremity, including sports injuries, arthritis, nerve compression syndromes, fractures, tendon injuries, congenital hand conditions and complex trauma. Her expertise includes carpal tunnel syndrome, cubital tunnel syndrome, wrist and elbow arthroscopy, reconstructive microsurgery, fracture care and minimally invasive nerve release procedures. Dr. Chu is dedicated to helping patients relieve pain, restore function and regain independence through personalized treatment plans tailored to their goals and lifestyle. She provides both non-surgical and surgical treatment options for a wide range of hand and upper extremity conditions, utilizing advanced techniques to optimize recovery and outcomes. A native of the Dallas area, Dr. Chu earned her undergraduate and master's degrees from Stanford University, graduating with honors and distinction in Biological Sciences and English. She received her medical degree from Washington University in St. Louis, where she was awarded a full-tuition merit scholarship and inducted into the Alpha Omega Alpha Honor Medical Society. She completed her orthopedic surgery residency at the University of Rochester before pursuing advanced fellowship training in hand and upper extremity surgery at the University of Pittsburgh Medical Center Hamot. Dr. Chu is an active member of the American Society for Surgery of the Hand and the American Academy of Orthopaedic Surgeons. She has been consistently recognized by D Magazine as a Best Doctor in Collin County and D Magazine's Best Doctors. As part of Baylor Scott & White Orthopedics, Dr. Chu is backed by a comprehensive team of orthopedic experts across North Texas. Our extensive network offers specialized care for every part of the body, with convenient access through more than 30 locations. D Magazine has named Baylor Scott & White Orthopedics the "Face of Orthopedics" for 2026. Read more here. View More |
| Ages Seen |
|---|
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
|---|
| Education: Washington University School of Medicine (2007) |
| Residency: Orthopedic Surgery, University of Rochester Medical Center (2012) |
| Fellowship: Hand Surgery, UPMC Hamot Medical Center (2013) |
| Certifications | |
|---|---|
| Orthopaedic Surgery- American Board of Orthopaedic Surgery | Surgery of the Hand- American Board of Orthopaedic Surgery |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White Medical Center - Frisco |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White Medical Center - Centennial |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White Medical Center - Lake Pointe |
| Baylor Scott & White Institute for Rehabilitation - Dallas |
| Baylor Scott & White Medical Center - Uptown |
| Baylor University Medical Center, part of Baylor Scott & White Health |
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Medical Center - Frisco at PGA Parkway |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Cigna - (11)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Medicare (PPO)Cigna-HMO Open AccessCigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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TriWest HealthCare - (2)TriWest HealthCare-Community Care NetworkTriWest HealthCare-VA-PCCC
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Patient Ratings (1007)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.6 | Time Care Provider spent with Patient | |
| 4.7 | Provider showed concern | |
| 4.7 | Provider included you in decisions | |
| 4.7 | Friendliness/Courtesy of Care Provider | |
| 4.7 | Rate Care Provider |
Patient Comments (419)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
The overwhelming majority of patients describe Dr. Jennifer Chu as knowledgeable, direct, and highly skilled, particularly praising her surgical outcomes for hand, wrist, elbow, and shoulder issues. Reviewers consistently highlight her clear, straightforward communication style, noting that she explains diagnoses, X-rays, and treatment options in easy-to-understand terms while presenting both conservative and surgical paths without pressuring patients toward unnecessary procedures. Many appreciate her efficiency, often being seen quickly with minimal wait times, and several long-term patients mention returning to her for multiple procedures over years and referring friends and family. Patients also frequently comment on her caring, attentive demeanor and that of her supporting staff and residents, with many describing feeling genuinely listened to and well cared for during appointments and procedures like injections.
Patients also share
A recurring area for improvement mentioned across a number of reviews is a sense of being rushed, with several patients noting that Dr. Chu speaks quickly or spends limited time in the room, sometimes leaving them without a full understanding of their condition. A handful of reviews specifically mention feeling unheard or that their concerns weren't fully addressed, including one patient who felt she hadn't reviewed prior symptom history and another who felt dismissed due to their age. A few reviewers, particularly first-time patients, wished for more detailed explanations or visual review of imaging during the visit. Isolated comments also mention a long wait (one instance of over 17 minutes), a redundant X-ray, and pain from injections, though these appear to be single occurrences rather than widespread patterns.