Locations of Kay Lynn Philips, MD

Biography


Kay Lynn Philips, MD, is board-certified in internal medicine and offers comprehensive care for the adult patient. She understands the importance of developing long-term relationships through quality, individualized care and ... attention to detail. In her spare time, Dr. Philips enjoys spending time with her family, traveling, reading, going to the movies and museums, as well as attending dance performances and the theater. She also loves her dogs and enjoys long walks with them.

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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: University of Tennessee Health Science Center (1998)
Internship: Internal Medicine, University of Tennessee College of Medicine (1999)
Medical School: University of Tennessee College of Medicine (1999)
Residency: Internal Medicine, University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Medical School: University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Certifications
Internal Medicine- American Board of Internal Med Internal Medicine- American Board of Internal Medicine Internal Medicine- American Board of Internal Medicine

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Patient Ratings (473)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

5.0 overall patient satisfaction
averageRating metric
5.0
Wait Time at Clinic
5.0
Time Care Provider spent with Patient
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider
5.0
Rate Care Provider

Patient Comments (247)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Dr. Kay Philips for her exceptional attentiveness, thoroughness, and genuine compassion. The most frequently highlighted strengths are her ability to truly listen to patients without making them feel rushed, and her commitment to spending as much time as needed during appointments. Reviewers repeatedly commend her thoroughness in examinations, her strong diagnostic skills, and her ability to explain medical information clearly. Her responsiveness and accessibility — including prompt replies and even answering calls on weekends — are frequently cited as standout qualities. Many patients also praise her warm, personable manner, noting that she takes the time to know them as individuals and remember personal details about their health history.

Patients also share

The reviews contain very few criticisms. Two reviewers noted that the practice operates on a concierge or "kiosk" model that involves additional fees, which may not be suitable for all patients. One reviewer mentioned that some medical assistants were too talkative and inattentive during intake, though they were quick to note their love for Dr. Philips herself. These represent isolated observations rather than recurring concerns, and the overwhelming majority of reviews contain no negative feedback whatsoever.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.