Locations of Kay Lynn Philips, MD

Biography


Kay Lynn Philips, MD, is board-certified in internal medicine and offers comprehensive care for the adult patient. She understands the importance of developing long-term relationships through quality, individualized care and ... attention to detail. In her spare time, Dr. Philips enjoys spending time with her family, traveling, reading, going to the movies and museums, as well as attending dance performances and the theater. She also loves her dogs and enjoys long walks with them.

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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: University of Tennessee Health Science Center (1998)
Internship: Internal Medicine, University of Tennessee College of Medicine (1999)
Residency: Internal Medicine, University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Certifications
Internal Medicine- American Board of Internal Medicine

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Patient Ratings (473)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

5.0 overall patient satisfaction
averageRating metric
5.0
Wait Time at Clinic
5.0
Time Care Provider spent with Patient
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider
5.0
Rate Care Provider

Patient Comments (240)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Dr. Kay Philips for her exceptional listening skills, genuine compassion, and thorough approach to care. Across hundreds of reviews, the most frequently highlighted strengths are her ability to make patients feel heard and unhurried during appointments, her deep knowledge of internal medicine, and her proactive attention to preventive care — including ensuring patients stay current on screenings and specialist referrals. Reviewers frequently note that she reviews medical histories carefully before visits, asks thoughtful questions, and communicates clearly. Her responsiveness is a standout quality, with multiple patients specifically mentioning that she is reachable even on weekends and responds quickly to messages and calls. Her staff and office team also receive consistent praise for being professional, warm, and efficient.

Patients also share

The reviews offer very little in the way of criticism or suggested improvements. Two reviewers noted that Dr. Philips practices within a concierge or "kiosk" medicine model that involves additional fees, which one reviewer acknowledged may not be accessible for all patients. No recurring clinical or service-related concerns were raised across the review set.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.