Maheshika Kalpana Ratnayake, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 8/21
- 9:00 AM
Wed, 8/26
- 11:15 AM
Mon, 8/31
- 1:45 PM
Locations of Maheshika Kalpana Ratnayake, MD
Baylor Scott & White Family Medicine - Flower Mound
1110 Parker Sq , Flower Mound, TX, 75028
6626.2mi
Directions
Call
972.724.1707
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Maheshika Ratnayake is a board-certified physician, specializing in family medicine. Her professional interests include preventive medicine, women’s health, adolescent health and management of chronic diseases through medication and lifestyle ... modifications. Dr. Ratnayake is a proud member of the American Academy of Family Physicians, the Texas Academy of Family Physicians and Volunteers in Medicine. Outside of work, she enjoys spending time with family, including her husband and three sons, cheering on her children’s sporting activities, playing tennis and traveling. View More |
| Ages Seen |
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| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: UT Health Science Center San Antonio (2010) |
| Internship: Family Medicine, Baylor Family Residency at Garland (2011) |
| Residency: Family Medicine, Baylor Family Residency at Garland (2013) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (572)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.5 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (276)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Maheshika Ratnayake receives overwhelmingly positive feedback, with patients consistently praising her attentive listening, thoroughness, and warm bedside manner. Reviewers repeatedly note that she never rushes appointments and takes the time to fully address their questions and concerns, often describing her as knowledgeable, compassionate, and easy to talk to. Many patients highlight her ability to explain medical issues clearly, her strong follow-through on tests and referrals, and her genuine personal interest in their well-being. Numerous long-term patients (some for 5-10+ years) say she is the best primary care doctor they've ever had, and several mention recommending her to family and friends.
Patients also share
A few areas for improvement emerged, though these were mentioned by only a small number of reviewers. Some patients noted long wait times, including one mention of an hour-long wait and another describing a 10-15 minute wait before the doctor entered the room. A couple of reviews pointed to difficulty getting timely in-office or same-day/next-day appointments due to her limited availability. Separately, several reviews noted that while Dr. Ratnayake herself was excellent, some support staff interactions were less consistent—one review described a rushed, impersonal vitals check, and others made general comments about scheduling, check-out, or lab staff needing improved customer service. One reviewer felt that during a visit about depression, the doctor seemed to impose her own narrative rather than fully listening.