Next available appointments

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Today

  • 3:40 PM

Wed, 12/10

  • 3:20 PM

Fri, 12/12

  • 8:40 AM
  • 9:40 AM
  • 10:20 AM

Locations of Mark Stanley Higgins, MD

Biography

Language(s) Spoken
English
Education
Medical School: MD, The University Of Texas Health Science Center At Houston (1989)
Residency: Family Medicine, Memorial Hermann Hospital System-Houston (Texas) (1992)
Certifications
Family Medicine- American Board of Family Medicine
Hospital Affiliations
Baylor Scott & White Medical Center - Temple
Baylor Scott & White Medical Center - College Station

Insurances accepted

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  • Baylor Scott & White Health Plan - (12)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Patient Ratings (828)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.7 overall patient satisfaction
averageRating metric
4.7
Wait Time at Clinic
4.7
Time Care Provider spent with Patient
4.7
Provider showed concern
4.7
Provider included you in decisions
4.8
Friendliness/Courtesy of Care Provider
4.7
Rate Care Provider

Patient Comments (344)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Mark Higgins receives overwhelmingly positive feedback from patients who consistently praise his exceptional listening skills and patient-centered approach. Reviewers repeatedly emphasize that he never makes them feel rushed, takes time to thoroughly address all concerns, and asks thoughtful follow-up questions. Patients appreciate his clear communication style, noting that he explains medical issues and treatment options in ways they can easily understand. His professionalism, knowledge, and genuine compassion are frequently highlighted, with many patients describing him as caring, empathetic, and personable. Dr. Higgins' ability to remember patients and build long-term relationships is particularly valued, with numerous reviewers mentioning they have been under his care for 20-35 years. His bedside manner, approachability, and willingness to involve patients in treatment decisions are consistently praised across hundreds of reviews.

Patients also share

While the vast majority of feedback is positive, a small number of patients raised concerns about their experiences. Two reviewers felt that Dr. Higgins did not appear to listen to them or seemed to believe they were wasting his time, leaving them feeling dismissed. Another patient expressed dissatisfaction about not receiving sufficient information about their condition or guidance on prevention and recovery steps. One reviewer noted concern when Dr. Higgins was coughing repeatedly during an appointment without wearing a mask, though they acknowledged he attributed it to allergies rather than illness. A few patients gave lower ratings without detailed explanations, simply noting the visit was adequate but not exceptional.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.