Locations of Scott Andrew Francis, MD

Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: MD, Texas Tech University Health Science Center (2004)
Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2008)
Education: Texas A and M College of Medicine/Scott and White (2008)
Certifications
Psychiatry- American Board of Psychiatry and Neurology
Hospital Affiliations
Baylor Scott & White Medical Center - Temple

Insurances accepted

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  • Baylor Scott & White Health Plan - (26)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Preferred HMO - Individual Marketplace
    Baylor Scott & White Health Plan-BSW Preferred HMO Network - Group
    Baylor Scott & White Health Plan-BSW Preferred PPO Network
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier PPO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSW Solutions PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-Covenant Preferred HMO
    Baylor Scott & White Health Plan-EPO Network-Individual/Family
    Baylor Scott & White Health Plan-ERS BSW Preferred HMO Network
    Baylor Scott & White Health Plan-Hendrick Health Employee Plan
    Baylor Scott & White Health Plan-HMO Network-Group
    Baylor Scott & White Health Plan-HMO Network-Individual/Family
    Baylor Scott & White Health Plan-McLane Group Network
    Baylor Scott & White Health Plan-PPO Network-Group
    Baylor Scott & White Health Plan-Pyco Industries Employee Plan
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
  • Blue Cross Blue Shield - (37)
    Blue Cross Blue Shield-Blue Advantage - Bronze
    Blue Cross Blue Shield-Blue Advantage - Gold
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    Blue Cross Blue Shield-Blue Advantage Plus - Bronze
    Blue Cross Blue Shield-Blue Advantage Plus - Gold
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    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)
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    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
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    Blue Cross Blue Shield-HealthSelect
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-ParPlan
    Blue Cross Blue Shield-STAR Kids
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Centivo Network - (1)
    Centivo Network-Centivo Network - Baylor Scott & White Premier
  • Cigna - (1)
    Cigna-HMO Open Access
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • FirstCare Health Plans - (3)
    FirstCare Health Plans-CHIP
    FirstCare Health Plans-FirstCare Select Plus HMO Network
    FirstCare Health Plans-STAR Medicaid - MRSA
  • Humana - (1)
    Humana-Military BH
  • Medicaid - (2)
    Medicaid-Superior HealthPlan
    Medicaid-Traditional Medicaid
  • Medicare - (1)
    Medicare-Railroad
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • Optum - (1)
    Optum-Optum Behavioral Health
  • Prism Electric - (1)
    Prism Electric-BSW Premier - Prism
  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
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Patient Ratings (235)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.8
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (50)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Scott Andrew Francis consistently receives exceptional praise from his patients, with the overwhelming majority of reviews rating him 5.0 stars. Patients most frequently highlight his outstanding listening skills and genuine care for their wellbeing. He is repeatedly described as easy to talk to, creating a comfortable and safe environment where patients feel heard and valued. Many reviews emphasize that he never rushes appointments, takes time to thoroughly discuss concerns, and makes patients feel like a priority rather than just another appointment. His knowledge and expertise in psychiatry are frequently mentioned, particularly his thorough approach to reviewing medications and explaining both benefits and side effects. Patients consistently note his empathy, compassion, and authentic concern for their mental health, with several stating he is the best psychiatrist they have ever had.

Patients also share

The reviews reveal virtually no significant areas for improvement, as patient satisfaction appears nearly universal. The few reviews with ratings slightly below 5.0 stars (ranging from 3.84 to 4.93) still contain positive comments and do not identify specific problems or complaints. One patient humorously noted not wanting to recommend him for fear of losing access to such an excellent provider. No patterns of negative feedback, service gaps, or concerning issues emerge from the review collection.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.