Steven E Massad, MD
Internal Medicine, Geriatric Medicine
Internal Medicine..., Geriatric Medicine
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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 6/24
- 4:00 PM
Thu, 6/25
- 9:45 AM
Mon, 6/29
- 11:00 AM
- 11:30 AM
- 1:45 PM
Locations of Steven E Massad, MD
Baylor Scott & White Internal Medicine Associates - Irving
2005 W Park Dr Ste 300, Irving, TX, 75061
6622.0mi
Directions
Call
469.800.1050
Open
- Monday:7:00 am-5:00 pm
- Tuesday:7:00 am-5:00 pm
- Wednesday:7:00 am-5:00 pm
- Thursday:7:00 am-5:00 pm
- Friday:7:00 am-4:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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As a primary care internist and geriatrician, Dr. Massad is dedicated to patient-centered care across the adult lifespan. He is particularly focused on preventive care management, polypharmacy reduction, advanced care
...
planning and teaching the next generation of physicians to deliver compassionate, evidence-based medicine for complex older patients.
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: St Georges University School of Medicine - Grenada (2016) |
| Internship: Internal Medicine, SUNY - Downstate Medical Center (2017) |
| Residency: Internal Medicine, SUNY - Downstate Medical Center (2019) |
| Fellowship: Geriatric medicine, SUNY - Downstate Medical Center (2020) |
| Certifications | |
|---|---|
| Internal Medicine- American Board of Internal Medicine | Geriatric Medicine- American Board of Internal Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (75)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.8 | Wait Time at Clinic |
Patient Comments (45)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Massad is consistently praised by patients for his exceptional listening skills and ability to make them feel genuinely heard and cared for. Reviewers frequently highlight his thorough, attentive approach — taking the time to explain test results, treatment plans, and reasoning in a way that patients can understand. His bedside manner is a standout quality mentioned across numerous reviews, with patients describing him as kind, compassionate, respectful, and easy to talk to. Many also note that he never makes them feel rushed, and that he proactively addresses concerns patients didn't even think to raise themselves. Several reviewers specifically commend his ability to combine strong medical knowledge with a warm, personable demeanor, and at least two patients drove two hours to see him — a testament to the level of care he provides.
Patients also share
The reviews are overwhelmingly positive, and there are no notable or recurring criticisms. No patients identified specific areas where their experience fell short or where improvements were needed.