Steven E Massad, MD
Internal Medicine, Geriatric Medicine
Internal Medicine..., Geriatric Medicine
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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 8/25
- 8:30 AM
- 11:30 AM
Thu, 8/27
- 9:00 AM
- 9:15 AM
- 1:45 PM
Fri, 8/28
- 9:00 AM
- 10:00 AM
- 1:30 PM
Locations of Steven E Massad, MD
Baylor Scott & White Internal Medicine Associates - Irving
2005 W Park Dr Ste 300, Irving, TX, 75061
6622.0mi
Directions
Call
469.800.1050
Open
- Monday:7:00 am-5:00 pm
- Tuesday:7:00 am-5:00 pm
- Wednesday:7:00 am-5:00 pm
- Thursday:7:00 am-5:00 pm
- Friday:7:00 am-4:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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As a primary care internist and geriatrician, Dr. Massad is dedicated to patient-centered care across the adult lifespan. He is particularly focused on preventive care management, polypharmacy reduction, advanced care
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planning and teaching the next generation of physicians to deliver compassionate, evidence-based medicine for complex older patients.
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: St Georges University School of Medicine - Grenada (2016) |
| Internship: Internal Medicine, SUNY - Downstate Medical Center (2017) |
| Residency: Internal Medicine, SUNY - Downstate Medical Center (2019) |
| Fellowship: Geriatric medicine, SUNY - Downstate Medical Center (2020) |
| Certifications | |
|---|---|
| Internal Medicine- American Board of Internal Medicine | Geriatric Medicine- American Board of Internal Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (115)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.8 | Wait Time at Clinic |
Patient Comments (61)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Steven Massad for his attentive listening and thorough approach to care, with many noting he takes time to understand their concerns without rushing through appointments. Reviewers frequently highlight his strong bedside manner, describing him as friendly, professional, patient, and personable. Many patients appreciate his ability to explain test results, diagnoses, and treatment plans clearly, and several specifically mention feeling respected and treated as intelligent partners in their care. His knowledge and competence are frequently cited alongside his compassionate approach, with multiple reviewers noting they plan to continue seeing him as their primary care physician or have recommended him to family members.
Patients also share
Very few areas for improvement were identified in the reviews. A small number of reviews gave slightly lower ratings (in the 4.1-4.3 star range) without providing specific details on what fell short, suggesting a generally positive but less enthusiastic experience for a handful of patients. One review described him as "low-key," which, while not necessarily negative, was a more neutral characterization compared to the overwhelmingly warm descriptions from other patients. Overall, constructive criticism was minimal and no recurring or significant concerns emerged across the reviews.