Locations of Jana Muñoz, LCSW, M.Div

Biography

Jana Munoz is licensed by the Texas State Board of Social Work Examiners as a Licensed Clinical Social Worker. She received her bachelor's degree in Spanish from Texas State University ... in San Marcos, TX, and her master's degree in Social Work from Baylor University in Waco, TX. She also earned a second master's degree in Divinity from George W. Truett Theological Seminary at Baylor University.
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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Spanish
Education
Education: MSSW, Baylor University (2011)
Hospital Affiliations
Baylor Scott & White Medical Center - Pflugerville (Building 1)
Baylor Scott & White Medical Center - Buda
Baylor Scott & White Medical Center - Round Rock
Baylor Scott & White Medical Center - Lakeway
Baylor Scott & White Medical Center - Austin
Baylor Scott & White Medical Center - Temple

Insurances accepted

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  • Baylor Scott & White Health Plan - (26)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Preferred HMO - Individual Marketplace
    Baylor Scott & White Health Plan-BSW Preferred HMO Network - Group
    Baylor Scott & White Health Plan-BSW Preferred PPO Network
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier PPO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSW Solutions PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-Covenant Preferred HMO
    Baylor Scott & White Health Plan-EPO Network-Individual/Family
    Baylor Scott & White Health Plan-ERS BSW Preferred HMO Network
    Baylor Scott & White Health Plan-Hendrick Health Employee Plan
    Baylor Scott & White Health Plan-HMO Network-Group
    Baylor Scott & White Health Plan-HMO Network-Individual/Family
    Baylor Scott & White Health Plan-McLane Group Network
    Baylor Scott & White Health Plan-PPO Network-Group
    Baylor Scott & White Health Plan-Pyco Industries Employee Plan
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
  • Blue Cross Blue Shield - (37)
    Blue Cross Blue Shield-Blue Advantage - Bronze
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    Blue Cross Blue Shield-Blue Choice
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    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)
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    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
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    Blue Cross Blue Shield-HealthSelect
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    Blue Cross Blue Shield-ParPlan
    Blue Cross Blue Shield-STAR Kids
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Centivo Network - (1)
    Centivo Network-Centivo Network - Baylor Scott & White Premier
  • Cigna - (1)
    Cigna-HMO Open Access
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • FirstCare Health Plans - (3)
    FirstCare Health Plans-CHIP
    FirstCare Health Plans-FirstCare Select Plus HMO Network
    FirstCare Health Plans-STAR Medicaid - MRSA
  • Humana - (1)
    Humana-Military BH
  • Medicaid - (2)
    Medicaid-Superior HealthPlan
    Medicaid-Traditional Medicaid
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • Optum - (1)
    Optum-Optum Behavioral Health
  • Prism Electric - (1)
    Prism Electric-BSW Premier - Prism
  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
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Patient Ratings (49)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.8
Wait Time at Clinic
4.9
Friendliness/Courtesy of Care Provider
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Time Care Provider spent with Patient
4.8
Rate Care Provider

Patient Comments (23)

Overview of patient comments

Summary created using AI

Patients appreciate

Jana Munoz, LCSW consistently receives exceptional praise for her compassionate, caring demeanor and her ability to connect with patients on a personal level. Patients repeatedly describe her as friendly, professional, and someone who makes them feel comfortable during difficult healthcare journeys, particularly in palliative care settings. Her communication skills stand out prominently, with reviewers noting that she thoroughly explains services and processes, answers questions comprehensively, and takes time to truly listen to patient concerns. Many patients appreciate her attentiveness, her genuine interest in their wellbeing, and her supportive approach. Her knowledge and qualifications inspire confidence, and patients feel they are in capable hands under her care.

Patients also share

The reviews provide minimal constructive feedback or areas for improvement. The vast majority of ratings are perfect 5.0 stars, with only a few slightly lower ratings (4.93, 4.83, and 4.1 stars) that still reflect positive experiences. These lower-rated reviews do not specify particular concerns or issues that need addressing, instead offering general positive comments about the visits being good and informative. No recurring themes of dissatisfaction or specific opportunities for improvement emerge from the patient feedback.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.