Your bed has been designed for comfort and safety. You can raise or lower the head and/or foot of your bed via electric controls. For your protection, the side rails may be left up at night and while you are under the effects of anesthetics or medication. You can use the side rails to support you when you get in and out of your bed. If you need assistance, however, please use your bedside call button to ask for our help.
Each guest room is equipped with a telephone. Your telephone number and room number are posted near the door of your patient room. Patient room telephones cannot receive collect or third-party billed calls.
Baylor Scott & White Heart and Vascular Hospital has wireless access for you and your family's convenience. Please notify your nurse if you have any trouble accessing this service.
An ATM is located in the waiting areas of the ground floor of Baylor Scott & White All Saints Medical Center – Fort Worth, Building A.
Our Nutrition Services department specializes in meeting and exceeding patient expectations with their exceptional room service program. This hotel-like room service brings you heart-healthy fare prepared fresh when you order from your patient menu. Your menu offers food selections that meet your doctor's orders for your overall care and recovery.
You may also ask your nurse for assistance when placing an order. A Nutrition Services representative is available to take your order between 7:00 AM - 8:00 PM and will deliver your heart-healthy meal in about 45 minutes or less.
Family members and guests are welcome to order from our room service menu. There is a $7 fee per guest tray. Guests may pay with cash or a credit card. To place your order, please call 817.922.2675.
Family members and guests may enjoy purchasing lunch from Baylor Scott & White All Saints Medical Center – Fort Worth cafeteria, located on the basement level, as well as Which Wich and Starbucks on the 1st floor lobby of Building A
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of care
Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.
View nursing accomplishment
Our goal while you are a patient in our hospital is to help you experience the best possible outcome from your stay here. For this to happen, everyone — you, your family and your healthcare team — must all work together and communicate clearly.
More about patient rights
We will deliver any mail and flowers addressed to you to your patient room. If you need to mail a letter, please tell your nurse and he/she will forward it to the hospital mailroom.
Recognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Nominate an employee
Your day begins at Access Services on the 6th floor at Baylor Scott & White Heart and Vascular Hospital – Fort Worth. There you will check in, complete registration and sign consent forms. Upon completion of registration at Access Services, you will proceed to one of the hospital's Specialty Care Unit floors. You will be given an armband for identification and pay any deductibles or co-payments associated with your insurance. To help your stay go as smooth as possible, please bring the following:
- All of your medications (prescription and over-the-counter), as well as any herbal preparations, vitamins and supplements in their original bottles
- Your health insurance card
- A list of any allergies
- Your Advance Directives (Living Will or Power of Attorney) if you have them
- A book or other reading material
- CPAP/BIPAP machine(s) if you use them
When your assigned room is ready, you and your family member or friend will be taken to a pre-procedure area. Family members or friends will be directed to your assigned room. At this time, someone will obtain your vital signs and complete a patient assessment, which may include drawing blood and performing an electrocardiogram (EKG). You will sign another set of consent forms.
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer