We are conveniently located on the Baylor Scott & White Medical Center – Temple campus. Our medical clinic in Temple serves patients with expertise in a number of areas, including cancer care, digestive diseases, surgical services, heart and vascular care, occupational medicine, urogynecology and women's health, to name a few.
More about us
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Parking
Free parking is available in front of the hospital, clinic and emergency department.
Brindley Circles entrance
- Monday-Friday: 6:00 AM - 6:00 PM
Desk R entrances
- Monday-Friday: 6:00 AM - 6:00 PM
South Tower entrance
- Monday-Friday: 6:00 AM - 8:00 PM
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Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (8)Choice POS IIAetna Medicare Freedom Plan (PPO)HMOAetna Medicare Value Plan (HMO)Health Network OptionOpen Access Managed ChoiceHealth Network OnlyAetna Medicare Prime Plan (HMO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Blue Cross Blue Shield - (13)Blue Cross Group Medicare Advantage (PPO)HealthSelectBlue Essentials AccessFederal FEP Blue FocusBlue PremierBlue EssentialsBlue ChoiceParPlanHigh Performance NetworkBlue Advantage Plus - SilverBlue Cross Medicare Advantage (HMO)Consumer Directed HealthSelectTRS-ActiveCare 2
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Brookshire Brothers - (1)Employee Benefit Plan
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Cigna - (1)Open Access Plus
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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First Health/Coventry - (1)First Health/Coventry Network
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Galaxy Health Network - (1)Galaxy Health Network
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HealthSmart - (1)Preferred Network
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Humana - (10)PPOHumana Gold Choice (PFFS)HumanaChoice (Regional PPO)HumanaChoice (PPO)Humana USAA Honor with Rx (PPO)Humana Honor (PPO)Humana Gold Plus SNP-DE (HMO D-SNP)Humana Gold Plus (HMO)Humana PreferredHMO
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Imagine Health - (1)Imagine Health Network
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Independent Medical Systems - (1)IMS Network
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Nebraska Furniture Mart - (3)OnyxEmeraldPearl
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Superior Health Plan - (5)CHIP PerinateCHIPSTAR+PLUSSTARFoster Care
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Superior HealthPlan - (2)STARSTAR+PLUS
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Tricare - (1)Prime
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TriWest HealthCare - (2)VA-PCCCCommunity Care Network
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United HealthCare - (6)Charter PlusNavigate PlusNavigateEDGECore EssentialCore
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Medical services
- Cancer care
- Cosmetic and plastic surgery
- Dentistry and oral surgery
- Digestive diseases
- Ear, nose and throat
- Genetics
- Heart and vascular
- Hematology
- Imaging and radiology
- Infectious diseases
- Lung cancer screening program
- Neuroscience
- Occupational and environmental medicine
- Orthopedics
- Rehabilitation and physical therapy
- Surgical services
- Transplant services
- Urogynecology
- Urology
- Women's health
Cancer care
Our oncologists and cancer specialists and care teams study, diagnose, and innovatively treat and support cancer holistically to provide advanced and personalized care for specific types of cancer, including:
- Breast cancer
- Colorectal cancer
- Lung cancer
- Prostate cancer
- All types of cancer
Cosmetic and plastic surgery
Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:
- Body contouring surgery
- Breast augmentation (including breast implants)
- Breast lift (mastopexy)
- Buttock augmentation
- Ear setback surgery (otoplasty)
- Eyelid lift (blepharoplasty)
- Facelift (rhytidectomy)
- Fat removal (liposuction)
- Laser procedures (e.g. for removal of age spots, tattoos, unwanted hair)
- Nose services (rhinoplasty)
- Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
- Skin pigmentation treatment
- Spider vein treatment
- Tummy tuck (abdominoplasty)
Dentistry and oral surgery
Our dentists and oral surgeons provide routine oral care in outpatient clinics and specialty surgeries for a variety of tooth and mouth related conditions, including:
- Cysts and tumors
- Diseases of the jaw and mouth
- Extractions
- Facial trauma
- Gum disease
- Impacted teeth
- Temporomandibular joint (TMJ) syndrome
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Fecal transplant
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
Ear, nose and throat
Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:
- Acute and chronic infections of the external middle and inner ear
- Allergies
- Balancing disorders
- Benign and malignant tumors of the temporal bone ear canal and auricle
- Cholesteatoma
- Cold
- Deafness
- Influenza
- Nasal polyps
- Nasal septum issues
- Otosclerosis
- Sleep apnea
- Snoring
- Stenosis of the ear canal
- Tumors of the temporal bone and base of the skull
- Vertigo/dysequilibrium
Genetics
At Baylor Scott & White Health, we offer genetic services to help you understand your genetic risk for certain conditions, such as cancer and heart disease, and tailor treatments based on your unique needs.
Learn more about our genetic servicesHeart and vascular
Our cardiologists, cardiovascular surgeons, and other heart and vascular specialists study, prevent, diagnose and innovatively treat through state-of-the-art technology and breakthrough techniques advanced heart and vascular conditions, including:
- Advanced heart failure
- Arrhythmia
- Angina (chest pain)
- Aneurysm
- Cardiomyopathy
- Congenital heart disease
- Congestive heart failure
- Coronary artery disease
- Heart attack
- Heart valve disease
- High blood pressure
- High cholesterol
- Peripheral vascular disease (PVD)
- Pericarditis
Hematology
Our hematologists specialize in the diagnosis, evaluation, and treatment of blood disease and disorders, including:
- Anemia
- Benign monoclonal gammopathy
- Bleeding
- Coagulopathies
- Clotting problems
- Erythrocytosis
- Infection
- Leukocytosis
- Lymphohistiocytic disorders
- Pancytopenia
- Sickle cell disease
- Thrombocytosis
- Thrombocytopenia
- von Willebrand disease
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology servicesInfectious diseases
Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:
- Bacteremia/sepsis
- Bone and joint infections
- Central nervous system infections
- Common cold
- COVID-19
- Endocarditis and endovascular infections
- Fever of unknown origin (FUO)
- Flu
- Fungal infections
- Gastrointestinal infections
- HIV/AIDS and associated opportunistic infections
- Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
- Lyme disease
- Malaria
- Meningitis
- Mycobacterial infections
- Skin and soft tissue infections
- Tuberculosis
- West Nile virus
- Whooping cough
Lung cancer screening program
Our lung cancer screening program offers those at high risk for lung cancer the opportunity to be screened and diagnosed with lung cancer before symptoms develop through use of a low-dose computed tomography (CT) scan.
Learn more about our lung cancer screening programNeuroscience
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
Occupational and environmental medicine
Our occupational and environmental medicine specialists reduce work-related disability through accident prevention and to help injured employees return to full work capacity through services, including:
- Audiograms
- Drug and alcohol screening
- Employee physicals
- Pulmonary function testing
- Surveillance physicals
- Travel immunizations
- X-ray and injury treatment
Orthopedics
Our orthopedic specialists can help you move better every day with treatments and services meaningful to your situation and goals. We provide care for all types of bone, joint, and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands.
Our quality care includes, but is not limited to:
- Broken bones
- Cartilage restoration
- Carpal tunnel
- Dislocations and separations
- Knee, hip, and shoulder scopes
- Joint/ligament reconstruction
- Torn meniscus and tendons
- Total joint replacement
Rehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- Dentistry/oral and maxillofacial surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Neurosurgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Transplant surgery
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
Transplant services
Our transplant surgeons and teams of specialists provide innovative and advanced services at dedicated transplant centers in North and Central Texas for a variety of organs transplants, including:
- Combined kidney and pancreas transplant
- Corneal transplant
- Heart transplant
- Islet cell transplant
- Kidney transplant
- Liver transplant
- Living donor kidney and liver transplants
- Lung transplant
- Uterus transplant
Urogynecology
Our urogynecologists diagnose, provide essential cancer screenings, and innovatively treat conditions and concerns related to pelvic floor dysfunction, including:
- Bladder prolapse
- Constipation
- Difficulty emptying bladder
- Frequent urination
- Loss of bladder control
- Loss of bowel control
- Painful bladder syndrome
- Pelvic pain
- Sexual dysfunction
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
Women's health
Our obstetrics and gynecology (OBGYN) specialists provide the comprehensive services and screenings you need as a woman at any and all phases of life, including but not limited to:
Obstetrics
- Contraceptive counseling
- Family planning
- Fertility counseling
- Genetic screening
- High-risk pregnancy management
- Pre- and post- childbirth care
Gynecology
- Hormone therapy
- Mammogram referrals
- Osteoporosis screening and treatment
- Pelvic floor therapy
- Treatment menstrual and sexual disorders
- Well-woman exams that include Pap smears
In addition to the above, we feature OBGYNs on our medical staff who perform a full range of minimally invasive gynecological procedures such as removing cysts, removing a thin layer of tissue that lines the uterus, and removing ovaries.
Read more about women's health servicesPay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Other helpful information
Prescription fills
Manage your prescriptions through the pharmacy section on MyBSWHealth. The app is available in the Apple App Store and Google Play.
Note: You will need a current Baylor Scott & White Pharmacy prescription number to access your account.
Dining options
McLane Dining Room
Located on the first floor of the main hospital between the Sunshine Gift Shop and Blood Donation Center, the cafeteria features a variety of dining options, including home-style meals, soup and salad bar, grill station, homemade pizza and freshly packaged to-go sandwiches, salads and fruit items.
Monday - Friday
- Breakfast: 6:30 - 10:00 AM
- Lunch: 11:00 AM - 2:00 PM
- Dinner: 4:30 - 8:00 PM
- Salad bar, pizzas and to-go items are available 11:00 AM - 8:00 PM
Saturday - Sunday
- Breakfast: 6:30 - 10:00 AM
- Lunch: 11:00 AM - 2:00 PM
- Salad bar and pizza: 11:00 AM - 2:00 PM
Closed holidays
Subway
Located in the McLane Dining room on the first floor of the main hospital between the Sunshine Gift Shop and Blood Donation Center.
Monday - Friday
- 7:00 AM - 10:00 PM
Saturday - Sunday
- 8:00 AM - 10:00 PM
Frëshens Frozen Yogurt
Located by Brindley Circles entrance, across from the Sunshine Gift Shop, it features blended yogurt, smoothies, shakes and frozen yogurt with toppings. The Freshëns station also offers freshly packaged to-go sandwiches, fruit, salads and power bars, and a Starbucks "We Proudly Brew" coffee stand.
Monday - Friday
- 6:30 AM - 4:00 PM
The Grind
Located in clinic lobby near the main clinic entrance, The Grind offers freshly brewed coffee, bottle drinks, breakfast pastries, kolaches and tacos and freshly-packaged to-go sandwiches and salads.
Monday - Friday
- 7:00 - 10:00 AM, 11:00 AM - 1:00 PM
Closed weekends and holidays
Pavilion Perk
Located in the Baylor Scott & White Clinic – Temple Pavilion on the Baylor Scott & White Medical Center – Temple campus, the Pavilion Perk offers freshly brewed coffee, bottled drinks, freshly-packaged to-go sandwiches and salads, and more.
Monday - Friday
- 7:00 - 10:00 AM, 11:00 AM - 1:00 PM
Closed weekends and holidays
Gift shop
Sunshine Gift Shop
The gift shop is located on the first floor in Brindley Circles, near Freshëns. For more information, call 254.724.3198.
Hours
- Monday-Friday, 9:00 AM - 5:00 PM
Closed holidays
Concierge and information desk
Concierge desks are located at the front entrances at Baylor Scott & White Clinic – Temple, Brindley Circles, North Tower, South Tower, Desk R and Baylor Scott & White Roney Bone and Joint Institute – Temple.
Hours
- North and South Tower: 8:00 AM - 8:00 PM daily, including weekends
- Brindley Circles and Baylor Scott & White Roney Bone and Joint Institute – Temple: 7:30 AM - 4:00 PM, Monday-Friday
- Baylor Scott & White Clinic – Temple: 8:00 AM - 4:30 PM, Monday-Friday
- Desk R: 7:30 - 10:30 AM, Monday-Friday
ATMs
ATMs are located in the lobbies of the hospital, Clinic and McLane Dining Room.
The Dining Room ATM is for Scott & White Employee Credit Union members.
Spiritual care
Chapel
The Charles Blake Goddard Interfaith Chapel is located on the first floor of Brindley Circles, near Freshëns.
Hours
- 24-hours a day, 7 days a week, including holidays
Contact a chaplain
- Call 254.724.2111, ask to page the chaplain on call.
All faiths are welcome to use the chapel for prayer and reflection.
Lost and found
If you have lost something on the Baylor Scott & White – Temple campus, call:
- Secure Lost and Found at 254.724.2344
Clothing and other personal belongings:
- South Tower Lost and Found at 254.724.1333
Blood donation center
The Baylor Scott & White Blood center is the only local, hospital-based blood center in Central Texas. Your donations stay right here in your community to help your friends and neighbors.
The Blood Center is located at Baylor Scott & White Medical Center – Temple in Room 115, across from McLane Dining Room.
Security
Security officers are available 24 hours a day, 7 days a week, including holidays. The Security Office is located in entrance of the Emergency Department on the ground floor of the South Tower.
To contact the Security Office for non-emergencies, call 254.724.2344.